House of Imports - Service Center
Buena Park, CA
466 Reviews of House of Imports - Service Center
House of Import is excellent. Sales department is really efficiency, reliable and friendly. Maintenance department is really efficiency too. Sales department is really efficiency, reliable and friendly. Maintenance department is really efficiency too. More
Rated a 3 due to unexpected construction not mentioned while making appointment with a live service person. After paying over $800 for service I was disappointed my car could not be cleaned due to the co while making appointment with a live service person. After paying over $800 for service I was disappointed my car could not be cleaned due to the constructions. I would expected more of a discount for service/repairs during the interruption of services. Service advisor stated there were no service related discounts when confirming appointment. However, I had to search for emails that provided a $150 discount on services excess of $300 the service advisor was not aware of. I think the service advisors should be more pro-active on dealership service offers to their customers and not rely on the customer to provide this information. That said, the mechanic service folks completed the service of my vehicle in a timely manner. I did to rate the quality of work because I don not know until I drive the car for a while. More
Jag, as always, was most courteous and helpful. He advised me of necessary repairs out of the regular B maintenance. He delivered the vehicle at the time promised which was very helpful. Thanks He advised me of necessary repairs out of the regular B maintenance. He delivered the vehicle at the time promised which was very helpful. Thanks Jag More
I took my GLA 250 to fixed the problem. My provider Andrew was very impressed. He is the best customer service, friendly, very helpful and professional. My provider Andrew was very impressed. He is the best customer service, friendly, very helpful and professional. More