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House of Imports - Service Center

Buena Park, CA

4.8
466 Reviews

466 Reviews of House of Imports - Service Center

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April 12, 2022

Great service and super nice! They are super fast and waste no time! Highly Recommend More

by karolinejimenez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam
Apr 14, 2022 -

House of Imports responded

Hi, we are pleased to hear you had such a positive experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

April 12, 2022

Good communication from the service advisor, explained throughly with works performed, and the service was done in a timely manner. More

by Jimmy Hsu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Chu
Apr 14, 2022 -

House of Imports responded

Hi Jimmy, it is great to read such wonderful comments about your recent experience with us! Drive safe, and we'll see you on the road.

April 11, 2022

Agent Bryan was very attentive, professional, and answered all my questions very clear. This made my experience an excellent one. More

by Mscarrillo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Hoffrichter
Apr 14, 2022 -

House of Imports responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

April 07, 2022

House of Import is excellent. Sales department is really efficiency, reliable and friendly. Maintenance department is really efficiency too. More

by joannama717
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Huang & Bill Chow
Apr 10, 2022 -

House of Imports responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

April 06, 2022

Rated a 3 due to unexpected construction not mentioned while making appointment with a live service person. After paying over $800 for service I was disappointed my car could not be cleaned due to the co More

by mwhits
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allan - Service
Apr 09, 2022 -

House of Imports responded

Hello, thank you for taking the time to leave us feedback. We are deeply disappointed by your experience at House of Imports. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (714) 627-5553. We hope to hear from you.

April 04, 2022

The employees are very friendly. Keep me informed of progressing. They provide me a ride when I need. More

by davidnextek
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan
Apr 06, 2022 -

House of Imports responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

April 01, 2022

Jag, as always, was most courteous and helpful. He advised me of necessary repairs out of the regular B maintenance. He delivered the vehicle at the time promised which was very helpful. Thanks More

by redmayne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jag Reyatt
Apr 06, 2022 -

House of Imports responded

Hi, thank you for sharing your positive experience! Don't hesitate to call us if you ever need anything. Be safe on the road!

March 31, 2022

Fast and efficient! ! They fixed my M class perfectly and the employees were very friendly. More

by jw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kahlinder Sharma
Apr 05, 2022 -

House of Imports responded

Hi, we appreciate you taking the time to leave us a response. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

March 31, 2022

Bill Chow has always done a phenomenal job in my service needs. He deserves a raise! More

by Hadurity2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Chow
Apr 05, 2022 -

House of Imports responded

Hi, we appreciate you taking the time to leave us a response. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

March 23, 2022

I took my GLA 250 to fixed the problem. My provider Andrew was very impressed. He is the best customer service, friendly, very helpful and professional. More

by Tippi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew T
Mar 28, 2022 -

House of Imports responded

Hi Tippi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

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