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House of Imports - Service Center

Buena Park, CA

4.8
466 Reviews

466 Reviews of House of Imports - Service Center

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May 05, 2022

Very nice people you don’t need wait long they explained what they were doing to your car friendly approach More

by Margaret magtibay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan
May 09, 2022 -

House of Imports responded

Hi Margaret, thank you for taking the time to share your feedback with us. We always strive to provide personable and excellent customer service. Thank you again for the review!

May 05, 2022

The dealership went above and beyond took care of all my service needs ! I wanna thank Brian my service advisor for all his help! I went in to get my headlight fixed and my car looks amazing you guys are aw More

by Ant Duran
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian My service advisor
May 09, 2022 -

House of Imports responded

Hi, thank you for taking the time to share your feedback with us. We always strive to provide personable and excellent customer service. Thank you again for the review!

May 02, 2022

Great experience. Melissa went above and beyond to ensure I had a good experience and made me feel like a valued client. More

by Bianca.torres26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Nguyen
May 05, 2022 -

House of Imports responded

Hi, we are pleased to hear you had such a positive experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 01, 2022

Everyone in the service department provides friendly and efficient service. Coming to this location for car service makes everything easy. I highly recommend this service center. More

by sunbow695
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Bahena
May 04, 2022 -

House of Imports responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

April 25, 2022

Everyone in their service department is warm and professional. I am very happy. The reason I like Mercedes-Benz is because I like Sam's team. Thanks again! More

by Jenelleli
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jag
Apr 27, 2022 -

House of Imports responded

Hi, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

April 22, 2022

Coming to this location for our car service you all make things easy. Melissa, truly takes care of her customers. More

by cinzia soave
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa
Apr 24, 2022 -

House of Imports responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 18, 2022

Excellent service! They make sure to give the best service. Your car is in excellent hands at House of Imports. More

by Sam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jag, Reyatt
Apr 22, 2022 -

House of Imports responded

Hi Sam, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

April 18, 2022

Woke up to a bolt in one of my recently installed tires, called the service advisor and she asked me to come in straight away. I waited for about an hour while it was addressed, tire was replaced under war More

by Capitán Hook
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Domique Torres
Apr 21, 2022 -

House of Imports responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

April 16, 2022

Excellent profesional friends there found problems right always was expensive but the good nice and clean More

by maria Loera
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa
Apr 20, 2022 -

House of Imports responded

Hi Maria, Thank you for taking the time to share your feedback with us. Thank you so much for being one of our valued guests and we look forward to your next visit!

April 13, 2022

It was a very smooth pleasant experience and Melissa Nguyen was very professional and helpful. More

by Lbrito09
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Nguyen
Apr 16, 2022 -

House of Imports responded

Hi, we are very happy we could provide you with a positive experience! Don't hesitate to call us if you ever need anything. Be safe on the road!

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