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House of Imports - Service Center

Buena Park, CA

4.8
466 Reviews

466 Reviews of House of Imports - Service Center

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June 02, 2022

They are doing a Great Job! Staffs are very accommodating. The maintenance guy explained every details 😊 More

by Cristina Lopez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fil-Am Guy
Jun 05, 2022 -

House of Imports responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

May 31, 2022

Great service, very professional, they have been servicing my car for the last 11 years. They never disappoint. More

by Irene Murithi and Joshua Gitonga
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jag Reyatte
Jun 01, 2022 -

House of Imports responded

Hi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at House of Imports. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

May 30, 2022

The Best customer service and prompt service very nice reply and so kind. I love this dealer More

by don
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
chris
May 31, 2022 -

House of Imports responded

Hi Don, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

Jun 20, 2022 -

don responded

Thank you

May 29, 2022

My C300 had gasoline smell from the outside so brought it it to House of Imports-BP. Bryan Hiffrichter was my service advisor. He was cordial and very friendly. He explained the possibility of what the issue More

by ekrooz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Hoffrichter
May 30, 2022 -

House of Imports responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We appreciate your recommendation of House of Imports and we hope to be of service again in the future.

May 23, 2022

Honesty. ...pleasant....Bill Chow is very accomodating, a very nice person to deal with. He takes good care of the customer, a wonderful person. More

by chatting
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Chow
May 25, 2022 -

House of Imports responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 16, 2022

Allison Enciso was very friendly and helpful at the service area. She informed me of all the problems that needed service. She was informative, very detailed and not pushy. I appreciate her professi More

by pgutierrez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allison Enciso
May 16, 2022 -

pgutierrez responded

Allison Enciso was very friendly and helpful at the service area. She informed me of all the problems that needed service. She was informative, very detailed and not pushy. I appreciate her professionalism and the car was completed at the time promised. I will continue to get my car fixed with your dealership. Thank you.

May 16, 2022

Excellent and prompt service especially when I was a "waiter". Attentive to all my concerns More

by Glenn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Kim
May 18, 2022 -

House of Imports responded

Hello Glenn, it means so much to us that you chose our dealership! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

May 13, 2022

Excellent service and very nice staff. The staff was very attentive and made you feel important. More

by DeeDee Green
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kris Sharma
May 16, 2022 -

House of Imports responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

May 10, 2022

The dealership was great, fast and very easy to work with. Always a pleasure to visit and have my car repaired! More

by emaldonado13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Chow
May 11, 2022 -

House of Imports responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 09, 2022

Always a great experience from HOI. Kris took care of everything for me. Easy experience. More

by swaters
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kris Sharma
May 11, 2022 -

House of Imports responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

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