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House of Imports - Service Center

Buena Park, CA

4.8
466 Reviews

466 Reviews of House of Imports - Service Center

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June 25, 2022

Brian was great and my GLE was ready for pickup sooner than I had expected. Also, since there wasn’t a loaner vehicle available I appreciate the Lyft option! Thank you More

by Donya
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian H
Jun 28, 2022 -

House of Imports responded

Hi Donya, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

June 22, 2022

Customer for more than 22 years, Professional service and always satisfied, shoutout to Bill Chow! More

by MaxO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Chow
Jun 23, 2022 -

House of Imports responded

Hi Maxo, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at House of Imports. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

June 21, 2022

They completed my service but weren't honest when asked if a part needed to be replaced, and this job, mind you wound up being 1k plus Dollars on the first of the month, also they didn't wash my car which More

by None Ya business
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bryan
Jun 22, 2022 -

House of Imports responded

Hi, we appreciate you taking the time to respond. The staff at House of Imports take our reviews very seriously. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (714) 627-5553 to discuss what we can do to help.

June 20, 2022

I love talking my car to House of Imports. They are always ready and Allison spends time explaining what needs to be done. I feel that I receive personal service when I’m there. More

by Yvonne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allison
Jun 22, 2022 -

House of Imports responded

Hi, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

June 16, 2022

Dealership is very nice I a plweased with Jim my service advisor he is awesome More

by Ssalon146
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim
Jun 17, 2022 -

House of Imports responded

Hi, we're happy to hear you had such a positive experience with our team! Thank you, and have a fantastic day!

June 10, 2022

My maintenance tech (Allison) was excellent. Best service one might expect. Extremely helpful and knowledgeable. More

by alexsot
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allison Encaso House if Imports.
Jun 12, 2022 -

House of Imports responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!

June 09, 2022

Jag treats us like family. He gave us an unique hospitality during our visit. Thank you Jag. More

by Freddyhma
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jag Reyatt
Jun 10, 2022 -

House of Imports responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!

June 08, 2022

Everyone was super nice and I was in and out so quick. Took my car in for service. No more than 15 mins there More

by Veronica Santa Cruz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allison
Jun 10, 2022 -

House of Imports responded

Hi Veronica, it is great to read such wonderful comments about your experience with us! We always strive to provide personable and excellent customer service. Thank you for the review!

June 07, 2022

The service person, Melissa, was professional and quiet helpful. She responded well to my questions. I was satisfied with her method of dealing with me and wish her continued success since she is new. I ra More

by Pickleball
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa
Jun 09, 2022 -

House of Imports responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at House of Imports! Don't hesitate to call us if you ever need anything. Be safe on the road!

Jun 14, 2022 -

Pickleball responded

My service visit was positive. Melissa was the service person who helped me. She did a great job. Thanks

June 02, 2022

Allison was awesome. It is a pleasure working with her. Got in and out on-time More

by DT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allison Enciso
Jun 05, 2022 -

House of Imports responded

Hello, we're happy you found our staff to be so supportive during your experience here at House of Imports. Don't hesitate to call us if you ever need anything. Be safe on the road!

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