House of Imports - Service Center
Buena Park, CA
466 Reviews of House of Imports - Service Center
Brian was great and my GLE was ready for pickup sooner than I had expected. Also, since there wasn’t a loaner vehicle available I appreciate the Lyft option! Thank you than I had expected. Also, since there wasn’t a loaner vehicle available I appreciate the Lyft option! Thank you More
They completed my service but weren't honest when asked if a part needed to be replaced, and this job, mind you wound up being 1k plus Dollars on the first of the month, also they didn't wash my car which if a part needed to be replaced, and this job, mind you wound up being 1k plus Dollars on the first of the month, also they didn't wash my car which I thought was Complimentary. The problem is fixed but I would have rather had the option to replace the other part at a later time. But other than that I did get appreciate I had a comp. Rental for a day or 2 and the other thing I didn't like I'd to pay for service I paid my service provider and not the service dept like I normally do, strange. More
I love talking my car to House of Imports. They are always ready and Allison spends time explaining what needs to be done. I feel that I receive personal service when I’m there. They are always ready and Allison spends time explaining what needs to be done. I feel that I receive personal service when I’m there. More
The service person, Melissa, was professional and quiet helpful. She responded well to my questions. I was satisfied with her method of dealing with me and wish her continued success since she is new. I ra helpful. She responded well to my questions. I was satisfied with her method of dealing with me and wish her continued success since she is new. I rate her above average. More