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House of Imports - Service Center

Buena Park, CA

4.8
466 Reviews

466 Reviews of House of Imports - Service Center

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October 13, 2022

Bill Chow and d customer rep was very pleasant and easy to work with, they answered all my inquiries More

by blueviolet26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Chow
Oct 18, 2022 -

House of Imports responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 13, 2022

Great customer service in the service department. They have improved, Melissa is great helping customers feel heard. More

by S.K
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa
Oct 18, 2022 -

House of Imports responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 12, 2022

The service that they render to me is exceptional compare to other dealers. I give a 10 rating being 10 is the highest. More

by C21acastro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josephine Hwuang and Jag service adviser
Oct 18, 2022 -

House of Imports responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

October 11, 2022

The dealership is always clean and the service department was organized. I was really grateful I was able to get a loaner car when I had my car serviced. More

by Jess Jess
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris
Oct 17, 2022 -

House of Imports responded

Jess Jess, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 06, 2022

Service department went above and beyond, kept me inform at all times and the courtesy ride a life saver. More

by mmagana007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa
Oct 11, 2022 -

House of Imports responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Thank you so much for being one of our valued guests and we look forward to your next visit!

October 06, 2022

The service was great professional good treatment finished on time and I had a good experience with Mr Adam was. Very professional More

by Najwakhamis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam
Oct 12, 2022 -

House of Imports responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

Oct 12, 2022 -

Najwakhamis responded

Thank you

October 03, 2022

Great service! !!! The process was fast and easy. I went in for a smog check on a Saturday. Everything was done in an hour.. with a complimentary free car wash! More

by Silly0502
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Nguyen
Oct 08, 2022 -

House of Imports responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 03, 2022

The Buena Park location was great! Tim and David were so helpful and really made sure our needs were met. More

by Erika.zazueta89
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim, David
Oct 08, 2022 -

House of Imports responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.

October 01, 2022

once my mercedes arrived at the house of emport i was welcomed by the concierge who made me feel as if i was important. More

by Cedricsnow
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris
Oct 07, 2022 -

House of Imports responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you need more help, our team is available to talk -- safe travels!

September 30, 2022

I’ve been a customer at House of Imports for more than 7 years. They are outstanding with efficient and friendly service, at all levels. Adam has been my interface and one cannot find a better person to ta More

by johnharkey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam was primary contact
Oct 05, 2022 -

House of Imports responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Thank you so much for being one of our valued guests and we look forward to your next visit!

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