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House of Imports - Service Center

Buena Park, CA

4.8
466 Reviews

466 Reviews of House of Imports - Service Center

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January 19, 2023

Great service, my advisor kept me up on every step. He went over the cost and the explained what services was need on my vehicle with clarity. More

by ibelsy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam
January 17, 2023

Andrew was very attentive to my concerns about my car's service, and facilitated the process to meet my needs. He explained the problem thoroughly. My 13-year-old car has been serviced at House of Import More

by madtokdoc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Tiotuico
Jan 20, 2023 -

House of Imports responded

Hello, we're happy you found our staff to be so supportive during your experience here at House of Imports. We always strive to provide personable and excellent customer service. Thank you for the review!

January 12, 2023

My car is 15 y/o but still in great condition. Thanks to the magnificent services provided at House of Imports! I always go to Mr. Bill Chow. He’s great with his clients. He’s honest in his assess More

by Jessie from Buena Park
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Chow
Jan 17, 2023 -

House of Imports responded

Hello, thank you for your kind words! We're happy we could help. Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!

January 11, 2023

Dominique Torres gave me an outstanding customer service. I was in with my car and with in a few minutes I was out of there with a dealer loaner vehicle. More

by ferniec21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominique Torres
Jan 13, 2023 -

House of Imports responded

Hi, it is great to read such wonderful comments about your recent experience with us! Drive safe, and we'll see you on the road.

Jan 13, 2023 -

ferniec21 responded

Thank you!

January 10, 2023

Outstanding services. Sabrina shows great customer support and very friendly. Perfect car wash. Good communications More

by Weeb
Recommend Dealer
Yes
Employees Worked With
Sabrina Mates
Jan 13, 2023 -

House of Imports responded

Hi, we're happy you found our staff to be so supportive during your experience here at House of Imports. If you ever need help, just give us a call. Happy motoring!

January 09, 2023

I really like the service, my car drives and feels a lot better than before More

by Og2367
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew
Jan 13, 2023 -

House of Imports responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

January 09, 2023

Great service! Bill took care of everything. I sat in the waiting area, had coffee and a snack. Bill let me know when the service and car wash was completed. Ev More

by walruscta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Chow my service rep and Ron Amani my sales rep. Great service!
Jan 12, 2023 -

House of Imports responded

Hi, we are pleased to hear you had such a positive experience with us. If you ever need help, just give us a call. Happy motoring!

January 06, 2023

Melissa was very nice and friendly. I would like to go again. i was very satisfied. More

by jimeeni
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa
Jan 08, 2023 -

House of Imports responded

Hi Jimeeni, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

January 06, 2023

Nice customer service and nice ficility. It was enjoyable to be here every time. Would like to recommend friends here. More

by Weiqun zheng
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Chow
Jan 10, 2023 -

House of Imports responded

Thanks so much for the warm recommendation of the team here at House of Imports. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

January 04, 2023

Our service agent was Allison Enciso and her communication and effort on our part was exceptional as well as informative. Allison stays on top of our service issues and never fails to provide us More

by jjay50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allison Enciso
Jan 06, 2023 -

House of Imports responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

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