House of Imports - Service Center

The servicing of our GLC300 was over the top GREAT from start to finish. Unbelievable, so glad we purchased our vehicle at AutoNation Buena Park, and now we drive out of our way to come back for service... start to finish. Unbelievable, so glad we purchased our vehicle at AutoNation Buena Park, and now we drive out of our way to come back for service.............you are AWESOME! More

Excellent customer service- everyone greeting you at the service center was courteous. One sales person helped me find my car when my sales person wasn’t available. This lady who seemed like a salesperson t service center was courteous. One sales person helped me find my car when my sales person wasn’t available. This lady who seemed like a salesperson there held the door for me when I was on the way to the restroom. More

My Husband and I were very happy to visit the service center. There are very honest, friendly and clean. center. There are very honest, friendly and clean. More

Andrew was a great customer service answering all my questions and offering suggestions. I was impressed how clean my was after being serviced. questions and offering suggestions. I was impressed how clean my was after being serviced. More

Poor service with Adam. I will contact general manager. Not a good experience. Felt taken advantage of I will contact general manager. Not a good experience. Felt taken advantage of More

Clean place. Service advisor very helpful and accommodating. Parts took longer time than expected. Service advisor kept me informed about the status. Service advisor very helpful and accommodating. Parts took longer time than expected. Service advisor kept me informed about the status. More

Waiting time is too long even with appointment and problem is not solved. Rep seems doesn't care about customer at all and only try to sell more.. I solved my problem with my other tire shop right awa problem is not solved. Rep seems doesn't care about customer at all and only try to sell more.. I solved my problem with my other tire shop right away. No worth to wait for 2 hours to only put air on tire. All I need was to put sealer between rim and tire but he try to sell new rim. So disappointed.. More

Great service, very timely! Everyone pleasant and courteous . Clean environment and great coffee in waiting area Everyone pleasant and courteous . Clean environment and great coffee in waiting area More

I have a great service from company! But I wish that Benz should know front wiper blades to be skipping and streaking and nosing. But I wish that Benz should know front wiper blades to be skipping and streaking and nosing. More

I had a good and positive experience last time I visited, I bought my car there and have always brought it back there to get it serviced I bought my car there and have always brought it back there to get it serviced More