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House of Imports - Service Center

Buena Park, CA

4.8
466 Reviews

466 Reviews of House of Imports - Service Center

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February 19, 2023

I have been a House of Imports client for over 24 years and will highly recommend it for service. In particular, Bill Chow has been our service representative for quite a few years now and we con More

by MaxO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Chow
Feb 22, 2023 -

House of Imports responded

Hi Maxo, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at House of Imports. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

February 19, 2023

They always provide the best service in service department.. I feel well-served by all the employees. More

by carole Lee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian
Feb 23, 2023 -

House of Imports responded

Hi Carole, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

February 18, 2023

My service experience with Andrew Tiotuico was great from start to finish. He made sure my car was assessed thoroughly and made the necessary recommendations to get my vehicle running like new. His communica More

by Raymond Maluyo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Tiotuico
Feb 22, 2023 -

House of Imports responded

Hi Raymond, thanks so much for the warm recommendation of the team here at House of Imports. Drive safe, and we'll see you on the road.

February 17, 2023

Very professional Mellisa gave me updated progress until my ca ready When I arrived the dealer, My car was ready to go More

by montykim31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mellisa
Feb 21, 2023 -

House of Imports responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

February 14, 2023

Jag is always pleasant and helpful. A greeter is always there to help direct to the assigned service advisor. More

by bubs123
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jag
Feb 17, 2023 -

House of Imports responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!

February 14, 2023

Sales and service dept they both are very professional service and friendly..the auto dealer are everywhere, but very hard to find one very helpful happy service dealer like house of import..special thank More

by sofatony
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill chou
Feb 17, 2023 -

House of Imports responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!

February 10, 2023

Andrew in the Service department is amazing! He always takes great care of me & my car. He never disappoints! Absolutely recommend coming to this dealer & working with Andrew for excellent servi More

by Monique
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew
Feb 13, 2023 -

House of Imports responded

Hello Monique, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

February 07, 2023

Good service and accommodation, Service Advisor Allan Halina is very detailed in the service maintenance that my car needs. Good job! More

by Mon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allan Halina
Feb 09, 2023 -

House of Imports responded

Hi Mon, we're happy you found our staff to be so supportive during your experience here at House of Imports. Feel free to reach out to us if you need anything. Have a wonderful day.

February 07, 2023

Nice wating room that they prepare coffee machines and chips. Enough staff for the service. More

by Lee0324
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominique Torres
Feb 07, 2023 -

Lee0324 responded

Nice wating room that they prepare coffee machines and chips. Enough staff for the service.

February 06, 2023

The service was easy to schedule, and the advisor was able to help me to resolve the issue. More

by J
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sabrina,Matus
Feb 09, 2023 -

House of Imports responded

Hello, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

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