House of Imports - Service Center

very helpful, dependable and accommodating facility. The transaction was easy. Overall good service and client satisfaction. The transaction was easy. Overall good service and client satisfaction. More

They do not have good service and they did not fix the car well I had to return it 2 times car well I had to return it 2 times More

Attentive, excellent service! The entire team was simply awesome - leased many cars and SUVs from Sam for over 10 years. Introduced numerous friends to this dealership. Also love The entire team was simply awesome - leased many cars and SUVs from Sam for over 10 years. Introduced numerous friends to this dealership. Also love Bill and his team of service team members, including my latest service from Sabrina! More

I visited the house of Imports Mercedes Benz in Buena Park and the service given to me was 5+ stars!! They really make your experience comfortable, memorable, and hassle free! I had to get my sports car Park and the service given to me was 5+ stars!! They really make your experience comfortable, memorable, and hassle free! I had to get my sports car serviced and was given a nice loaner car for a few days . They entire process was seamless and my Service Rep Sabrina was soo kind ! She really went above and beyond to have my car serviced as efficiently as possible ! I will definitely be bringing my car back to this location when it needs another service . Thank you Sabrina ! More

Very good in customer service and fast. the facility is clean and you can see your car while doing the service in the monitor. the facility is clean and you can see your car while doing the service in the monitor. More

I was speedily helped. My appointment was at 7a.m., was greeted at my arrival, promptly helped. My advisor Melissa was ready for me. My appointment was at 7a.m., was greeted at my arrival, promptly helped. My advisor Melissa was ready for me. More

House of Imports never disappoints. The drop off and pick up were painless and the loaner car…new. I’m always given a discount to ease the pain of parts and labor costs and the car con The drop off and pick up were painless and the loaner car…new. I’m always given a discount to ease the pain of parts and labor costs and the car continues to run like new . When my dashboard indicator shows it is time for the routine service, commensurate upon time and mileage, I always bring it in without much delay. In this way, I am assured of the vehicles performance and safety. More

Excellent customer service. All staff are personable and knowledgeable. I love my service rep Allison Enciso. All staff are personable and knowledgeable. I love my service rep Allison Enciso. More

very good service ！I will recommend to my friends! thank you so much! very helpful! thank you so much! very helpful! More

I was very happy with the service advisor, Bill. He was very helpful. My appointment was 8:30 am but I arrived early at 8:10 am. I wanted to get my tire pressure checked on all 4 tires. I could He was very helpful. My appointment was 8:30 am but I arrived early at 8:10 am. I wanted to get my tire pressure checked on all 4 tires. I could have just stopped in but I made an appointment because I didn't want to have to wait long. I ended up leaving the place around 9:45 am. I was not too happy about that but I did get my car washed, had 2 cups of coffee, and took care of my emails for work. More