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House of Imports - Service Center

Buena Park, CA

4.8
466 Reviews

466 Reviews of House of Imports - Service Center

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May 13, 2023

My car had two recalls and it was done at the dealer they also did an inspection. More

by Fitz srl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daisy
May 17, 2023 -

House of Imports responded

Hi, thank you for taking the time to leave us feedback. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 11, 2023

Just one simple word that summarizes my service experience at HOI with Khris Sharma as a service advisor: Outstanding....!! More

by andres lee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Khalinder Sharma
May 15, 2023 -

House of Imports responded

Hi Andres, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

May 11, 2023

Great place for service, friendly staff, clean, free car wash. Visit was very smooth from start to finish. Thanks for taking care of my recall. More

by Fpm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allison
May 15, 2023 -

House of Imports responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

May 10, 2023

My service representative was terrible just brushed me off the entire appointment. Asked for a service quote to be sent over to me via email, I haven’t received it. Made a appointment for 8am and was told More

by Anthonycablejobs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jag
May 13, 2023 -

House of Imports responded

Hello, we are deeply disappointed by your experience at House of Imports. Please call our General Manager at (714) 627-5553 for ways we can work towards resolving these issues. We look forward to hearing from you soon.

May 08, 2023

Took my car in for repair. Adam Tashchyan provided excellent care and service. Car was repaired and returned to me in excellent and clean condition. More

by AMGe63S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Tashchyan
May 11, 2023 -

House of Imports responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 03, 2023

Excellent customer service. The House handles everything, you are checked in quickly and pick up is a breeze. More

by GrammaP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jag
May 08, 2023 -

House of Imports responded

Hello, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

May 02, 2023

Excellence customer satisfaction oriented on both sale and maintenance services. Any benz we got are come House of imports. Our next EV is planned to get from the House. More

by Yen Cao
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan, Emily
May 05, 2023 -

House of Imports responded

Hi Yen, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 02, 2023

Luis Calderon Service Tech was very helpful by providing and explaining to me what needs to be done. My car was fixed and ready as promised. Only concern I had was the attitude and rudeness one Valet Driv More

by nibrod91259
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Calderon
May 05, 2023 -

House of Imports responded

Hi, thank you for taking the time to leave us feedback. If you are willing, please call our General Manager at (714) 627-5553 for further assistance with moving forward. Thank you for leaving your feedback, and we hope to hear from you in the future.

May 01, 2023

Adam service adviser is great always. explains well and best price. always returns calls fast. More

by peter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Tashchyan
May 04, 2023 -

House of Imports responded

Hi Peter, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

April 28, 2023

Great service, thank you Sabrina she made sure my Mercedes received the proper diagnosis and service.A+! More

by louis213
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sabrina Matus
May 01, 2023 -

House of Imports responded

Hello, we're happy you found our staff to be so supportive during your experience here at House of Imports. Drive safe, and we'll see you on the road.

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