House of Imports - Service Center

poor service, No communication and car was dirty with rain marks when i took possession rain marks when i took possession More

Melissa Nguyen is very attentive on the needs of the customer. Very friendly and easy to deal with. Facilities are clean and organize. customer. Very friendly and easy to deal with. Facilities are clean and organize. More

Excellent service, quickly resolved my recall issue and then some. Service advisor (Sabrina) took excellent care to make sure all issues we adressed. then some. Service advisor (Sabrina) took excellent care to make sure all issues we adressed. More

Staff took the time to contact the customer on the recall, scheduled appt. Were very professional, helpful and friendly. Gave updates on the status of pending work, problems found during checks and co recall, scheduled appt. Were very professional, helpful and friendly. Gave updates on the status of pending work, problems found during checks and cost of repairs were done after discussing and explaining the issue with the customer. Everything was smooth from the initial contact to completion of work. Our Service advisor was Melissa and the initial contact was from Emily. Thank House of Imports- Buena Park More

Great service and Melissa always makes me feel welcome and takes care of my S-class and all its service needs even if I book last minute. Thanks! and takes care of my S-class and all its service needs even if I book last minute. Thanks! More

Great service overall plus Melissa Nguyen service consultant so lovely and kind made us feel just like at home consultant so lovely and kind made us feel just like at home More

Exceptional service Car could have been fixed much sooner but had to wait for an out of state order of the part. sooner but had to wait for an out of state order of the part. More

The Service Advisor is very helpful and excellent service. Nice work! Keep up the great job. service. Nice work! Keep up the great job. More

Truly outstanding experience. Everything was don’t right on time as promised with an excellent price. Everything was don’t right on time as promised with an excellent price. More

Professional job, well done and many thanks. Delivery clean, staffs were nice and very helpful Delivery clean, staffs were nice and very helpful More