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House of Imports
Buena Park, CA
839 Reviews
House of Imports is the best place for new Mercedes-Benz vehicles and pre-owned cars in Orange County. Our expansive showroom features an extensive inventory of new Mercedes-Benz vehicles, as well as having a large selection of pre-owned cars, trucks, and SUVs for sale. And if you can't find that perfect new or pre-owned Mercedes-Benz, we'll buy your car, no purchase necessary! Check out our website today, then visit our showroom in Buena Park, on Auto Center Drive just off of the 5.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 839 reviews
August 23, 2021
All employees are helpful, especially Jordan. I returned my old GLC to the dealer and forgot to take the gate opener. Later, when I found out the gate opener was still in the old car, I called Jordan. He to my old GLC to the dealer and forgot to take the gate opener. Later, when I found out the gate opener was still in the old car, I called Jordan. He took immediate action and found the opener and mailed it back to me by FedEx the next day More
by lukekchan
Employees Worked With
Jordan, Jason, LinLin, Sam
August 23, 2021
Jason is our sales rep. He is friendly and professional. He made our purchase experience enjoyable and satisfied. we like to recommend House of Import to our friends. He made our purchase experience enjoyable and satisfied. we like to recommend House of Import to our friends. More
by garrison
Employees Worked With
Jason Hogben
August 20, 2021
Excellent Service....Warm Greeting, Easy and Smooth Transaction From Range Rover to Mercedes, Great Service to Home Delivery, Detailed Explanation, Every Details were Appreciated, ...Highly Recommend!! Transaction From Range Rover to Mercedes, Great Service to Home Delivery, Detailed Explanation, Every Details were Appreciated, ...Highly Recommend!!! More
by bmykim
Employees Worked With
David Kim, Tom Emerson
August 20, 2021
Fleet and Retail Sales Manager Jason Hogben worked with me for nearly two years while I considered every possible vehicle model and custom feature that would suit my needs. What I ended up with was exactly me for nearly two years while I considered every possible vehicle model and custom feature that would suit my needs. What I ended up with was exactly what I wanted. When I compared pricing, The House pricing couldn't be beat. This is my second new vehicle purchase from The House. More
by smay1
Employees Worked With
Jason Hogben
August 20, 2021
Service representative was professional and provided great customer service. Concierge staff were very supportive also. Dealership costs are quite pricy and increased a lot over the years great customer service. Concierge staff were very supportive also. Dealership costs are quite pricy and increased a lot over the years More
by Yum718
Employees Worked With
Jonathan Ortiz
August 20, 2021
My car 's maintenance with house of import , Mr. Jag Reyatt in service dept. is really nice and professional , he take care everything, I really happy Reyatt in service dept. is really nice and professional , he take care everything, I really happy More
by angiezhang2013
Employees Worked With
Jag Reyatt
August 18, 2021
I had a great experience. Great help from the sales agent. His name is Mr Bang. He deserves a good gratification. He was patient funny. agent. His name is Mr Bang. He deserves a good gratification. He was patient funny. More
by Mar33us
Employees Worked With
Mr. Bang and Kevin Sanchez.
August 16, 2021
Good hospitality and great customer services Mr Cris Good hospitality and great customer services Mr Cris Sharma is very professional and attentive to customers needs Good hospitality and great customer services Mr Cris Sharma is very professional and attentive to customers needs More
by Khokharparivar1
Employees Worked With
Cris Sharma
