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House of Imports
Buena Park, CA
835 Reviews
House of Imports is the best place for new Mercedes-Benz vehicles and pre-owned cars in Orange County. Our expansive showroom features an extensive inventory of new Mercedes-Benz vehicles, as well as having a large selection of pre-owned cars, trucks, and SUVs for sale. And if you can't find that perfect new or pre-owned Mercedes-Benz, we'll buy your car, no purchase necessary! Check out our website today, then visit our showroom in Buena Park, on Auto Center Drive just off of the 5.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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August 20, 2021
Service representative was professional and provided great customer service. Concierge staff were very supportive also. Dealership costs are quite pricy and increased a lot over the years great customer service. Concierge staff were very supportive also. Dealership costs are quite pricy and increased a lot over the years More
by Yum718
Employees Worked With
Jonathan Ortiz
August 20, 2021
My car 's maintenance with house of import , Mr. Jag Reyatt in service dept. is really nice and professional , he take care everything, I really happy Reyatt in service dept. is really nice and professional , he take care everything, I really happy More
by angiezhang2013
Employees Worked With
Jag Reyatt
August 18, 2021
I had a great experience. Great help from the sales agent. His name is Mr Bang. He deserves a good gratification. He was patient funny. agent. His name is Mr Bang. He deserves a good gratification. He was patient funny. More
by Mar33us
Employees Worked With
Mr. Bang and Kevin Sanchez.
August 16, 2021
Good hospitality and great customer services Mr Cris Good hospitality and great customer services Mr Cris Sharma is very professional and attentive to customers needs Good hospitality and great customer services Mr Cris Sharma is very professional and attentive to customers needs More
by Khokharparivar1
Employees Worked With
Cris Sharma
August 12, 2021
Coolant level check up sign show up after Schedule B Service. I don't think they are doing right job. They checked 'G" on Inspection form without checking it. I can not trust their work anymore. Service. I don't think they are doing right job. They checked 'G" on Inspection form without checking it. I can not trust their work anymore. More
by joontpark
Employees Worked With
John Kim
