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House of Imports
Buena Park, CA
835 Reviews
House of Imports is the best place for new Mercedes-Benz vehicles and pre-owned cars in Orange County. Our expansive showroom features an extensive inventory of new Mercedes-Benz vehicles, as well as having a large selection of pre-owned cars, trucks, and SUVs for sale. And if you can't find that perfect new or pre-owned Mercedes-Benz, we'll buy your car, no purchase necessary! Check out our website today, then visit our showroom in Buena Park, on Auto Center Drive just off of the 5.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 835 reviews
August 26, 2021
i schedule maintenance online for my mom who doesn't speak very good english. i use her name with my email, and shortly after, i get a lot of spam sent to my email addressed in her name. house of import speak very good english. i use her name with my email, and shortly after, i get a lot of spam sent to my email addressed in her name. house of imports sells my info to other online entities, which i don't think is very becoming of a luxury car dealer. i'd avoid in the future. More
by hoiisnogood
Employees Worked With
can't remember
August 24, 2021
on time…Adam is friendly and knowledgeable…fix and check on time…Adam is friendly and knowledgeable… fix and check my car what was needed… on time…Adam is friendly and knowledgeable… fix and check my car what was needed… More
by nildaabella714
Employees Worked With
adam
August 24, 2021
Great service. Great service department. Fast service. No wait time. Available appointments. All personnel is friendly. Dealer under construction so no courtesy car wash done. No wait time. Available appointments. All personnel is friendly. Dealer under construction so no courtesy car wash done. More
by Jessica.abad921
Employees Worked With
Allison
August 23, 2021
All employees are helpful, especially Jordan. I returned my old GLC to the dealer and forgot to take the gate opener. Later, when I found out the gate opener was still in the old car, I called Jordan. He to my old GLC to the dealer and forgot to take the gate opener. Later, when I found out the gate opener was still in the old car, I called Jordan. He took immediate action and found the opener and mailed it back to me by FedEx the next day More
by lukekchan
Employees Worked With
Jordan, Jason, LinLin, Sam
August 23, 2021
Jason is our sales rep. He is friendly and professional. He made our purchase experience enjoyable and satisfied. we like to recommend House of Import to our friends. He made our purchase experience enjoyable and satisfied. we like to recommend House of Import to our friends. More
by garrison
Employees Worked With
Jason Hogben
August 20, 2021
Excellent Service....Warm Greeting, Easy and Smooth Transaction From Range Rover to Mercedes, Great Service to Home Delivery, Detailed Explanation, Every Details were Appreciated, ...Highly Recommend!! Transaction From Range Rover to Mercedes, Great Service to Home Delivery, Detailed Explanation, Every Details were Appreciated, ...Highly Recommend!!! More
by bmykim
Employees Worked With
David Kim, Tom Emerson
August 20, 2021
Fleet and Retail Sales Manager Jason Hogben worked with me for nearly two years while I considered every possible vehicle model and custom feature that would suit my needs. What I ended up with was exactly me for nearly two years while I considered every possible vehicle model and custom feature that would suit my needs. What I ended up with was exactly what I wanted. When I compared pricing, The House pricing couldn't be beat. This is my second new vehicle purchase from The House. More
by smay1
Employees Worked With
Jason Hogben
