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House of Imports

Buena Park, CA

Overview
Reviews
Vehicles
4.7
836 Reviews
House of Imports is the best place for new Mercedes-Benz vehicles and pre-owned cars in Orange County. Our expansive showroom features an extensive inventory of new Mercedes-Benz vehicles, as well as having a large selection of pre-owned cars, trucks, and SUVs for sale. And if you can't find that perfect new or pre-owned Mercedes-Benz, we'll buy your car, no purchase necessary! Check out our website today, then visit our showroom in Buena Park, on Auto Center Drive just off of the 5.
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6862 Auto Center Drive

Buena Park, CA

90261

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Showing 836 reviews

February 22, 2022

Great Service by my advisor Adam, he answered all my questions and took care of my service needs. 5 star service! More

by KGlanka5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam
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Feb 24, 2022 -

House of Imports responded

Hi, we're happy you found our staff to be so supportive during your experience here at House of Imports. Don't hesitate to call us if you ever need anything. Be safe on the road!

February 21, 2022

People are friendly there and really take care of my purchase. Really good dealership here! More

by etapplee
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Vega
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Feb 24, 2022 -

House of Imports responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

February 20, 2022

This dealership is also my favorite. The showroom is clean and the hospitality area is always filled with drinks. More

by Albert
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr. Sam Hwang snd his team
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Feb 22, 2022 -

House of Imports responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

February 20, 2022

Great customer service, very responsive, professionalism, patience, a “people-first” attitude, Proactive, and easy to work More

by sanddheer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Florentino, Ronelle
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Feb 22, 2022 -

House of Imports responded

Hi, we are very happy to have provided you with such a positive experience! Don't hesitate to call us if you ever need anything. Be safe on the road!

February 19, 2022

Good customer service grom AndrewBesides that, this place doesnt offer a loaner or shuttle. Disappointed about the dealer More

by HieuRK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Andrew
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Feb 22, 2022 -

House of Imports responded

Hello, we appreciate you taking the time to leave us this feedback. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.

February 18, 2022

I had a great experience, no pressure, super friendly and helpful. They exceeded my expectations. More

by cwoodley
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake Sanchez
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Feb 20, 2022 -

House of Imports responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

February 18, 2022

I have received the best service ever from Michael (service person). He is friendly, courteous, knowledgeable, and professional exceeding what one can expect. Thank you very much, Michael! More

by mikeready2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael from House of Import.
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Feb 22, 2022 -

House of Imports responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

Feb 22, 2022 -

mikeready2 responded

Best services are received always. Thank you!

February 18, 2022

The people are friendly and go above and beyond to make you happy. Service is quick and reliable. I love going there when I need to. I don’t mind the 30 minute drive at all! More

by Cleo Gordon
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allison
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Feb 22, 2022 -

House of Imports responded

Hi Cleo , we're happy to hear you had such a positive experience with our team! We always strive to provide personable and excellent customer service. Thank you again for the review!

February 17, 2022

excellent service, Vincente, my service manager, was helpful and friendly. will come back again soon More

by yuelaikeng
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
vincente
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Feb 18, 2022 -

House of Imports responded

Hi, we're happy to hear you had such a positive experience with our team! Thank you, and have a fantastic day!

February 17, 2022

While workmanship is good, I found I had a problem with communication. I had to call several times in order to get an update on the repairs needed. I took my car in Monday morning and didn’t get it back un More

by cdhernandez48
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kris Sharma
Report | Print
Feb 18, 2022 -

House of Imports responded

Hi, we appreciate your honest feedback, as we are always looking for ways to improve. Don't hesitate to call us if you ever need anything. Be safe on the road!

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