House of Imports

Mario Chavez was excellent. I would refer him to anyone looking for a Mercedes Benz. He was helpful and knowledgeable about the functionality of the car. I wish I could have spe I would refer him to anyone looking for a Mercedes Benz. He was helpful and knowledgeable about the functionality of the car. I wish I could have spent more time with him to understand all the bells and whistles. More

Friendly and helpful only compliments is the first front door separately from each other arw not handle cap access no automatic doors and steps to the door handy cap park across next to parts a distance awa door separately from each other arw not handle cap access no automatic doors and steps to the door handy cap park across next to parts a distance away to walk and only one handy cap space. Waiting area has a coffee machine but no snack or treats bottle water is nomally out. You will be there a few hours to do paper work no vendor's machine which bmw and Mercedes should have apples, oranges or fruits or other amazing snacks (as the lexis dealer has) employees need to stop taking all the bottle water those are for customer or guess awaiting More

House of imports is a dealership with excellent customer service. Every time I have been there we are always treated great in the area of customer service. We always leave satisfied and feel the staff is ho service. Every time I have been there we are always treated great in the area of customer service. We always leave satisfied and feel the staff is honest and professional. More

I do maintenance here mainly because Bill is willing to listen to problems and has the ability to solve them. listen to problems and has the ability to solve them. More

The sales department provides whatever you need for purchasing a new car. The service department is not. They don’t answer your calls and they don’t reply your massages. purchasing a new car. The service department is not. They don’t answer your calls and they don’t reply your massages. More

Jim in fleet sales was the best. He made the process very easy from start to finish and I am loving my 2025 GLC 350e. I will definitely be a mercedes girl and house of imports girl He made the process very easy from start to finish and I am loving my 2025 GLC 350e. I will definitely be a mercedes girl and house of imports girl for life. More

This was my first experience buying a Mercedes. It was surprisingly easy and enjoyable. James Joo was my salesperson and he was amazing from start to finish. It was surprisingly easy and enjoyable. James Joo was my salesperson and he was amazing from start to finish. More

My experience at House of Imports in Buena Park was excellent. I just bought a new 2024 Mercedes C300 from them. Pricing was very competitive (best price of any Mercedes dealer in LA/OC/IE) and the who excellent. I just bought a new 2024 Mercedes C300 from them. Pricing was very competitive (best price of any Mercedes dealer in LA/OC/IE) and the whole car buying process was smooth. They treated me well and was very professional and nice. They did not try to trick me or bait and switch or aggressively oversell me. Daisy Lam was my salesperson and she was very good and I highly recommend her! More

Mahrou was amazing. She brought every single car that we wanted to see did not complain and not hesitate. Very good customer service. She brought every single car that we wanted to see did not complain and not hesitate. Very good customer service. More

Paul is the best and most honest sales associate I’ve dealt with in the past 2 months of shopping for a car. If you want honesty and loyalty then I highly recommend you request Paul to assist you in your dealt with in the past 2 months of shopping for a car. If you want honesty and loyalty then I highly recommend you request Paul to assist you in your car buying process. Thanks for everything Paul! You’re the man! More