House of Imports
Buena Park, CA
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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We got there without an appointment and it was not a problem and Jag help us immediately and because we couldn’t wait and we had an appointment the next day, we got a rental car. We got the car the next problem and Jag help us immediately and because we couldn’t wait and we had an appointment the next day, we got a rental car. We got the car the next morning and the fixt what was showing on the dash board. Thank you! More
I’ve been a customer of the House of Imports since 1998. They have serviced all my Mercedes as well as my son, daughter’s and granddaughter’s Mercedes. I have built friendships over the years. The reason I They have serviced all my Mercedes as well as my son, daughter’s and granddaughter’s Mercedes. I have built friendships over the years. The reason I keep returning is not because I enjoy waiting in an austere waiting room but because I trust Bill Chow and Ryan Anderson. Plain and simple. At times the service takes a while, but it is always done right the first time. I obviously recommend them, they service my entire family’s Mercedes (6)! More
I just wanted to acknowledge Dietrich Gumbrecht! He was amazing- he really stepped up and helped me out of a jam. I had experienced a tire blow out a few weeks ago on a Sat. night and had to have my He was amazing- he really stepped up and helped me out of a jam. I had experienced a tire blow out a few weeks ago on a Sat. night and had to have my car towed. When my husband and I came back the next morning being a Sunday the service was closed, but he went above and beyond to get my key Fed Exe'd to me and really too took the time with us to make sure we were taken care of and conformable until we were able to find a service center open and get me tire replaced. It is hard to find kind, empathetic, and professional customer service today and Dietrich really exemplifies excellent quality customer service and seemed to a great person all around and an assist to House of Imports. I just wanted to give him a shoutout for all he did to help me & my husband! More
I always know I am in good hands with my service advisor JAG, he always makes sure my concerns are met with competitive pricing and professional advice. My compliments to RYAN ANDERSON on running a trustwor JAG, he always makes sure my concerns are met with competitive pricing and professional advice. My compliments to RYAN ANDERSON on running a trustworthy service department. More





