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House of Imports

Buena Park, CA

Overview
Reviews
Vehicles
4.7
839 Reviews
House of Imports is the best place for new Mercedes-Benz vehicles and pre-owned cars in Orange County. Our expansive showroom features an extensive inventory of new Mercedes-Benz vehicles, as well as having a large selection of pre-owned cars, trucks, and SUVs for sale. And if you can't find that perfect new or pre-owned Mercedes-Benz, we'll buy your car, no purchase necessary! Check out our website today, then visit our showroom in Buena Park, on Auto Center Drive just off of the 5.
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6862 Auto Center Drive

Buena Park, CA

90261

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Showing 839 reviews

January 13, 2025

Service was excellent, Dominique and team were attentive and courteous. Vehicle was ready upon arrival. More

by shenson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominique Torres
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Jan 16, 2025 -

House of Imports responded

Hello, we're happy you found our staff to be supportive during your experience here at House of Imports. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 08, 2025

I made appointment with Jung Hwa she was very friendly and nice I'm so happy with service More

by seungminchoi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
jungle Hwa kim
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Jan 11, 2025 -

House of Imports responded

Hi, we are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

January 04, 2025

Exceptional service. Always clean, professional and friendly service. I have never left there dissatisfied or unhappy. More

by Margo Francis
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Simon, Ryan and the sales manager.
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Jan 06, 2025 -

House of Imports responded

Hi Margo, we're happy to hear you had such a positive experience with our team! If you ever need help, just give us a call. Happy motoring!

December 24, 2024

Abraham was friendly and professional. No complaints, it was pleasant first lease experience. Charging is easy and it seems like it is also a long range for the milege so far. More

by elleshannon
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Abraham
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Dec 25, 2024 -

House of Imports responded

Hi, it is great to read such wonderful comments about your recent experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

December 03, 2024

Mario Chavez was excellent. I would refer him to anyone looking for a Mercedes Benz. He was helpful and knowledgeable about the functionality of the car. I wish I could have spe More

by Rick Russo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marion Chavez
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Dec 06, 2024 -

House of Imports responded

Hi Rick, we really appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

December 02, 2024

Friendly and helpful only compliments is the first front door separately from each other arw not handle cap access no automatic doors and steps to the door handy cap park across next to parts a distance awa More

by mcneal202
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Unknown
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Dec 05, 2024 -

House of Imports responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

December 01, 2024

House of imports is a dealership with excellent customer service. Every time I have been there we are always treated great in the area of customer service. We always leave satisfied and feel the staff is ho More

by Albert Gonzalez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allison
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Dec 03, 2024 -

House of Imports responded

Hi Albert, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 18, 2024

I do maintenance here mainly because Bill is willing to listen to problems and has the ability to solve them. More

by Susanna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Chow
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Nov 21, 2024 -

House of Imports responded

Hi Susanna, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 03, 2024

The sales department provides whatever you need for purchasing a new car. The service department is not. They don’t answer your calls and they don’t reply your massages. More

by Cutlax
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t know to mention the name in the public.
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Nov 06, 2024 -

House of Imports responded

Hi, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.

October 29, 2024

Jim in fleet sales was the best. He made the process very easy from start to finish and I am loving my 2025 GLC 350e. I will definitely be a mercedes girl and house of imports girl More

by kimharper83
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim Ononui
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Nov 01, 2024 -

House of Imports responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at House of Imports!

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