House Ford Chrysler - Service Center

Top Notch Customer Service I have been a customer of Red Wing Ford Chrysler Dodge Jeep Ram for many years. John Goeman and Tim Ciccarelli go to great lengths to always provide I have been a customer of Red Wing Ford Chrysler Dodge Jeep Ram for many years. John Goeman and Tim Ciccarelli go to great lengths to always provide premier customer service. They have my business for life. More

Disappointed I felt like I was bothering Tim when it came to getting paper work started for my rental car for the recalled part. He told me and my son who dropped I felt like I was bothering Tim when it came to getting paper work started for my rental car for the recalled part. He told me and my son who dropped my car off that he was not getting paid to deal with the recall issues. Tim had me call Ford Customer Service twice with questions. My car sat in my garage for 5 months, then when the parts finally came Tim was very pushy about getting the car into the shop as soon as possible. I explained that I was in Texas and my son who is a dentist in Red Wing, would drop the car off but that he is very busy and would call for an appointment. The day the replacement appointment was scheduled they could not get the job done, so my son had to take the car back to Wabasha because he didn't have a ride home and bring the car back the following day. They did as least pick the car up from the dental office and returned it when it was done that second day which was helpful. My husband had both airbags replaced in his truck in Texas, they had the parts so no rental car, appointment the day after we got to Texas, work was done in 1 hour. That's excellent service from a dealer in Harlingen Texas. More

“The works” service appt Excellent experience. Service manager was very helpful courteous and informative. Service was timely and.thorough. Will continue using Red Wing ford s Excellent experience. Service manager was very helpful courteous and informative. Service was timely and.thorough. Will continue using Red Wing ford service. Tim was especially helpful and informative More

Service Visit John in service was responsive and courteous and kept me updated as to what was going on with my vehicle. Facility was clean and welcoming and the cof John in service was responsive and courteous and kept me updated as to what was going on with my vehicle. Facility was clean and welcoming and the coffee was good. More

Great people These people are very knowledgable,fast,and good at what they do.If something is wrong they will make it right before you leave,leaving you with peace These people are very knowledgable,fast,and good at what they do.If something is wrong they will make it right before you leave,leaving you with peace of mind. More

Great Service Department The Red Wing Ford Chrysler Dodge Jeep Ram dealership service department is great and easy to work with when needing new tires and maintenance of my je The Red Wing Ford Chrysler Dodge Jeep Ram dealership service department is great and easy to work with when needing new tires and maintenance of my jeep. More

Quick and friendly service department Nice to deal with.Tim was very knowledgeable and polite during the time and through the whole process. Very good service advisor, I would recommend hi Nice to deal with.Tim was very knowledgeable and polite during the time and through the whole process. Very good service advisor, I would recommend him More

Very fast service! They were able to get me in right before Thanksgiving! They were fast and professional on getting my first oil change done, fixed a loose wire on my s They were able to get me in right before Thanksgiving! They were fast and professional on getting my first oil change done, fixed a loose wire on my speaker and did a recall. More

very good Tim my service advisor, took care of what I needed right away. Icalled Tim and told him I needed a battery , he checked with parts and got me in right Tim my service advisor, took care of what I needed right away. Icalled Tim and told him I needed a battery , he checked with parts and got me in right away. And got me on with my day! More

Handel very professionaly They took care of it right away it was a recall and they took care of it right away I am very happy with my Doge Ram 1500 They took care of it right away it was a recall and they took care of it right away I am very happy with my Doge Ram 1500 More