House Chevrolet Buick Cadillac

Poor service. Brought a GMC pickup in with a bad wheel bearing. Was told the whole hub assembly was removed to diagnose the issue. Found out the vehicle warranty d Brought a GMC pickup in with a bad wheel bearing. Was told the whole hub assembly was removed to diagnose the issue. Found out the vehicle warranty didn't cover wheel bearings, I took it back home and bought a new bearing set. Upon removing the old bearing, I could see not one bolt of the assembly had been touched. I even had to tap the wheel to get it off. I do believe I was lied to. Won't be going back there.. More

Absolutely love Kayla Amanda and Melanie in the service aisle there so caring and always willing to help House Service is the only place I’ll take my vehicles too get work done aisle there so caring and always willing to help House Service is the only place I’ll take my vehicles too get work done More

You charged labor for the hole time it was there not the time work was done on car Then tell me I have to change transmission cooler lines because there leaking but it is full of oil and the pipes are dry time work was done on car Then tell me I have to change transmission cooler lines because there leaking but it is full of oil and the pipes are dry More

Very happy with my business experience with buying my car there. Everyone was friendly and I think they help me if I have any problems with my car there. Everyone was friendly and I think they help me if I have any problems with my car More

my appt was at 1 it was 2 1/2 for an oil change and tire rotation not good asked them to lubricate my mirrors so they would fold in easier i could see lubricant on truck doors so they may have attempt rotation not good asked them to lubricate my mirrors so they would fold in easier i could see lubricant on truck doors so they may have attempted it but when i tried them they didn’t move. she said they didn’t charge me, which why would they they still don’t work i have been pretty happy with House until this time. now i’m not so sure. i asked if they would check my antifreeze for winter but i didn’t see a report on paperwork so i still don’t know if it is ready for winter i moved here a year ago and was happy to find a chevy dealer because i always trusted them to do a good won my truck now i don’t know More

Fast, efficient and ready on time L L L L L L L L L L L L L L L L L L More

Had some service work done on Cadillac XT5. We waited over 20 minutes for final cleaning to pick up the vehicle "after" they indicated it was ready. Arriving home we discovered the "detailing" We waited over 20 minutes for final cleaning to pick up the vehicle "after" they indicated it was ready. Arriving home we discovered the "detailing" left it dirtier than it was to start with. There were dirt splatters inside the rear hatch area on the carpet and sidewalls, a dirty rag had been used on the dash and steering wheel area leaving smears on the chrome surfaces and the same on the inside of the windshield not to mention greasy fingerprints on the driver's side arm rest. We are 30 minutes from there and decided to spend an hour cleaning it ourselves rather than waste gas and God knows how much more time for them to try and clean it properly. Won't be returning. More

I had a recall on my car. the service was great ! the people there were amazing! Extremely nice! Will return the service was great ! the people there were amazing! Extremely nice! Will return More

Traveling across the U. S. “seeing the U.S.A. in my Chevrolet” on three week vacation and rolled on 5000 miles and House Chevrolet got me right in for oil change. Tried 3 oth S. “seeing the U.S.A. in my Chevrolet” on three week vacation and rolled on 5000 miles and House Chevrolet got me right in for oil change. Tried 3 other GM dealers and couldn’t get me in for a week. House was very accommodating. Appreciate the service provided by Kayla our Service Advisor. More

Melanie was very professional, helpful and make sure that the customers is completely satisfied, in general good service the customers is completely satisfied, in general good service More