Back

Hoselton Toyota

East Rochester, NY

3.6
93 Reviews

50 Marsh Road

East Rochester, NY

14445

Directions

By Type

Showing 93 reviews

May 30, 2012

I bouught 2012 Toyota Camry after comparing it with two other choices. The primary reasons are the color and quality of the car. Deryl Jones made the fantastic suggestion on Color, Cosmic Grey...I am so pl More

by ghatkopardude
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Deryl Jones
Jun 15, 2012 -

Hoselton Toyota responded

Thank you so much for the kind words about our dealership and employees! We appreciate the positive review and look forward to assisting you with any service you may need in the future. I will forward this to Darryl as well. He will appreciate the positive review!

May 16, 2012

When we arrived at Hoselton,we were immediately greeted and introduced to our salesperson, Jerod Ingrassio. He aked a few questions as to what we were interested in and then proceeded to show us some veh More

by nadsnave&&
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerod Ingrassio, Anthony Intini
May 29, 2012 -

Hoselton Toyota responded

Thank you for sharing your experience! We greatly appreciate the positive review. I will forward this to Jerod as well. I'm sure he will appreciate your kind words!

May 10, 2012

This gentleman renewed my 2010 Camry lease from Hoselton to a new, 2012 Camry lease. The car is outstanding. I am 100% satisfied with everything he did to help me, from locating the car which had just arr More

by dgrinols
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Conor Dwyer
May 14, 2012 -

Hoselton Toyota responded

Thank you for sharing your experience! We greatly appreciate customers sharing their positive experiences with others. I will forward this to Conor as well. I'm sure he will appreciate your kind words!

May 10, 2012

I just leased a new Toyota so I have not needed the service department but I can say I was very pleased with the sales staff and was not ill at ease during our negotiations, Buying or leasing can stil More

by Barry Colburn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Muir
May 14, 2012 -

Hoselton Toyota responded

Thank you for sharing your experience with us! We appreciate the positive review and look forward to assisting you with any service you may need in the future.

May 09, 2012

Hoselton Toyota has a very clean and welcoming environment, with a staff that is friendly, courteous, and helpful. I can't say enough about them -- and Al is the best! More

by Judynac
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Al Morris and Joe P
May 14, 2012 -

Hoselton Toyota responded

Thank you so much for the kind words about our dealership. We appreciate the positive review and look forward to assisting you with any service you may need in the future. I will forward this to Al as well. He will appreciate the positive review!

May 09, 2012

From the moent I arrived to view the available Prius models at Hoselton Toyota I was treated with respect and courtesy. The sales staff worked with me to effect a deal I was comfortable with and financi More

by SgPoyzer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerod Ingrassio Sales Consultant, and Joseph Ingrassio( Bus. Mgr.
May 14, 2012 -

Hoselton Toyota responded

Thank you for taking the time to review Hoselton Toyota on DealerRater.com. We are thrilled that you have enjoyed your shopping experience!

April 17, 2012

From the moment we walked in which was originally to service our car, all the employees we met were very helpful, friendly and professional. We believe we received a good deal for the lease and buy back More

by g2ina
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zach/David Sykut/Joe Pofetta
Apr 26, 2012 -

Hoselton Toyota responded

Thank you for sharing your positive experience with us! We are very happy that you have enjoyed your shopping experience.

March 28, 2012

My car got hit by another car while in Hoselton getting repaired!!! The manager called me to let me know and lied to me about the damages my car had. They told me they gonna take cake of everything initial More

by estieusa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Karen Terry
Apr 09, 2012 -

Hoselton Toyota responded

I'm sorry to hear about your negative experience. Our service manager has been contacted about this situation. If you would like to discuss this further, please contact Maggi at 586-7373 x2223 and she will personally review each step of your experience.

February 12, 2012

If the Hoselton sticker is on your car, than you probably paid too much! We went to Hoselton Nissan and Toyota to look at new cars to replace our existing vehicle. We were greeted by a very helpful sal More

by adelimon
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rick Mayo, Toyota Sales Managers, Nissan Sales Managers
Apr 09, 2012 -

Hoselton Toyota responded

I'm sorry to hear you had a bad experience at Hoselton. We've been in business for over 90 years now and customer service is very important to us. If you would like to discuss this further, please contact Maggi at 586-7373 x2223 and she will personally review each step of your previous experience. We hope that you give us another chance in the future.

August 24, 2011

When i came in last week looking for a used Rav 4 Joe was very helpful.We test drove a couple and i fell in love with a black one.When it came time to talk money,Joe completely shut down when i told him i wh More

by Sarah Cliff
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Joe Laverdi
...
9