Hoselton Toyota
East Rochester, NY
Filter Reviews by Keyword
By Type
Showing 93 reviews
I had recently had a full frame replacement performed on my 2003 Tacoma pickup. Those efforts went extremely well. When I developed a "shimmy" in the vehicle a month later I decided to return to Hoselton be my 2003 Tacoma pickup. Those efforts went extremely well. When I developed a "shimmy" in the vehicle a month later I decided to return to Hoselton because of the excellent service I had received. The problem was a defective universal at the driveshaft rear end fitting. The problem was diagnosed and repaired in very reasonable time. More
I have nothing but great things to say about Hoselton Toyota!! Every single employee I have had dealings with has been polite and very helpful. The service department takes the time to answer my questio Toyota!! Every single employee I have had dealings with has been polite and very helpful. The service department takes the time to answer my questions and makes sure I am satisfied with the service. I love my 2011 RAV4 and recommend the car to all my friends. Most importantly I recommend Hoselton Toyota for the place to purchase a RAV4. More
Went to hoselton Toyota for brand new Camry with my friend. Lots of haggling involved. I personally don't have much patience for haggling but sales person and manager seemed to enjoy it. If you are buy friend. Lots of haggling involved. I personally don't have much patience for haggling but sales person and manager seemed to enjoy it. If you are buying a brand new car, go to Dorshel. It turned out that Dorshel had lowest price locally and they don't haggle. My firend at the end bought a car from hoselton after at least a hour of process with the fact that we havent have eaten anything. Otherwise, service seemed decent at hoselton. More
The staff at Hoselton were all very polite and helpful. The work they do can be depended on. They were able to finish the job in an expected time with no problems. The work they do can be depended on. They were able to finish the job in an expected time with no problems. More
I was very impressed with your service reps and especially you shuttle service. I was able to go home and do my thing. When the car was ready the shuttle driver came and picked me up. By the way especially you shuttle service. I was able to go home and do my thing. When the car was ready the shuttle driver came and picked me up. By the way the shuttle drivers we nice and friendly. Thank you for helping the retired. More
I have been impressed with everyone that I have dealt with at Hoselton Toyota, from David Sykut in sales, my service team, the parts people, and John Bailey at the body shop. Everyone has been most help with at Hoselton Toyota, from David Sykut in sales, my service team, the parts people, and John Bailey at the body shop. Everyone has been most helpful and I have gotten honest answers to my questions. This dealership understands the importance of treating their customers well. They even have informational get-togethers for new owners to answer any questions and to cover topics of interest. It was truly not a selling opportunity for the dealer - just a committed effort to ensure the best driving experiences possible for their customers. I give them an A+ for effort and 5 stars for being the best car dealership I have ever dealt with. As I said, I am super impressed with this dealer, would buy from them again, and have no problem recommending Hoselton to anyone for any reason. More
Nearly all ratings are 5 because: It is easy to make Nearly all ratings are 5 because: It is easy to make an on-line service appointment The vehicle is always ready when promised The work is Nearly all ratings are 5 because: It is easy to make an on-line service appointment The vehicle is always ready when promised The work is performed correctly the 1st time No work is done unless authorized by me More
20 years of experience with Hoselton Toyota. Bought new cars and always go there for service. From the receptionists, to the service writers, to the sales staff, YOU are all GREAT. Being treated like one cars and always go there for service. From the receptionists, to the service writers, to the sales staff, YOU are all GREAT. Being treated like one of the family!! I love to come there; even the coffee is very good. More
Friendly efficient and pleasant. The car was ready when expected. The cost for the maintenance was what I expected. I asked for my registration label to be reattached and it was done as expected. expected. The cost for the maintenance was what I expected. I asked for my registration label to be reattached and it was done as expected. More
Steve was great to deal with and very knowledgeabel about the car. he always appeared to have our best interests and take into account our needs and wishes. he was not confrontational and made buying the ca the car. he always appeared to have our best interests and take into account our needs and wishes. he was not confrontational and made buying the car a pleasant experience. he is a very good salesperson. Even after buying the car he spent lots of time with us to make sure that we were comfortable and happy. we didn't feel that he was selling us a car, but rather showing us different alternatives to meet our needs, allowing us to test drive as many times as we needed to to make this important decision. we would not hesitate to recommend Steve or the dealership to our friends and family. More