Hoselton Auto Mall
East Rochester, NY
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Just took delivery of my fifth vehicle from Hoselton Auto. Craig Holmes was easy to work with and understood my requirements. Wonderful experience. Ten across the board. Auto. Craig Holmes was easy to work with and understood my requirements. Wonderful experience. Ten across the board. More
Craig Holmes was a wonderful salesman. He was very professional and explained things thoroughly. He was able to work with me on pricing and within my budget. professional and explained things thoroughly. He was able to work with me on pricing and within my budget. More
Always dealt with Craig Holmes an excellent sales person, plan to deal with him in the future. And the service department always took care of any problems i may had. plan to deal with him in the future. And the service department always took care of any problems i may had. More
Just bought a 2020 Chevy Equinox! I absolutely LOVE it!! I owe a huge thank you to our wonderful salesman, Mike Tyson! He is absolutely, without a doubt, the BEST automotive salesman I’ve ever worked with I owe a huge thank you to our wonderful salesman, Mike Tyson! He is absolutely, without a doubt, the BEST automotive salesman I’ve ever worked with. He is so knowledgeable and so trustworthy. He worked with us to get the best financing he could possibly get for us. I’ve never worked with a salesperson who went to bat for us, and got us everything we wanted. He is my car guru for however long I buy/lease more cars, and I will continue to recommend him to anyone who is looking to get a car! ISO appreciate everything Mike did for us!! More
We had been having a rough time locating a specific Tundra. The representative, Karen, took the time on her day off to come in to accommodate me. She worked very hard to make sure everything was perfec Tundra. The representative, Karen, took the time on her day off to come in to accommodate me. She worked very hard to make sure everything was perfect. I can't thank her enough for being on top of everything! Loving my new 2021 Tundra TRD Pro. More
Spent time with Internet sales texting and made an appointment to look at used truck yesterday, Aaron the Manager called me to confirm I am coming, I told him yes and please have it ready because time appointment to look at used truck yesterday, Aaron the Manager called me to confirm I am coming, I told him yes and please have it ready because time is limited and 30 minute drive and also if you can have couple other options in mind with price I am looking at, Me and my son get there, Walk in to a messy , dirty office. First sales rep can't help me because he said does not have a mask, Gives me to another Rep, has no idea why i am there, looks me up in system and sees the vehicle I am here to test drive, Tells me be right back, I am waiting in this place for 30 minutes just me and my son only and nobody else. I am now getting aggravating and as i look around I see couple keys of vehicles just laying around, most importantly I see peoples paper work of sales, there copy of driver license , social security number,EVERYTHING, piles of it sitting there in front of me. I take a sticky note and write, "been waiting to long here and I am leaving, will be next door at chevy if you happen to come back and find the truck give me a call and left my cell", As me and my son get ready to pull out vehicle pulls in-front of me and it's that guy that talked to me 35 minutes ago, Tells me looked all over the lot and can't find the truck, I told him waste of my time and left you a note on your screen. This place is terrible, Do not waste your time, Also your information is not secured and out there for everyone to see. More
I was on the fence about getting a new car but they offered me a deal I couldn't say no to! I appreciate the professionalism as well as the ability to work with what I can afford. offered me a deal I couldn't say no to! I appreciate the professionalism as well as the ability to work with what I can afford. More
Leased a 2020 4runner last week from Kody Laird. Normally, I will go to at least 3 dealerships to get my best price. Kody was extremely easy to work with and accepted the price I was willing to pay Normally, I will go to at least 3 dealerships to get my best price. Kody was extremely easy to work with and accepted the price I was willing to pay. Great experience for a change. Thanks, Kody. More
Terrible dealer, sales advertised that “disappear” when you get there. Service department that left me stranded and had to wait a month for a simple brake repair and refused to help. Just said “we’re busy” you get there. Service department that left me stranded and had to wait a month for a simple brake repair and refused to help. Just said “we’re busy”. Traded a vehicle for a new car, months later got a call from the FBI saying it was seized on the Mexican border and still registered in my name. More
Only one The only dealer I deal with. Dave Lempert treats us like family every time we buy a car from Hoselton. This must be our 10th car. Bought our second The only dealer I deal with. Dave Lempert treats us like family every time we buy a car from Hoselton. This must be our 10th car. Bought our second Equinox and it just what we expected and wanted. Aside from signing way too many papers Dave made easy. Look forward to buying our next car. More