Hoselton Auto Mall
East Rochester, NY
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I found just the truck I wanted at a fair price so I was an easy sale. The salesman Joe Loverde was very helpful and I picked up my Tacoma that afternoon. an easy sale. The salesman Joe Loverde was very helpful and I picked up my Tacoma that afternoon. More
This was my best experience working with a car dealership. I would recommend this dealership to anyone looking for a car. You will not regret it. dealership. I would recommend this dealership to anyone looking for a car. You will not regret it. More
Greg was very knowledgeable and helpful. He worked with other people in the dealership to get me a great deal on a Used Infinity, a great price for my trade in, and then sat me down with a very friendly fi other people in the dealership to get me a great deal on a Used Infinity, a great price for my trade in, and then sat me down with a very friendly finance person to seal the deal. Everything went very smoothly and was actually exciting and enjoyable (as it should be) as opposed to feeling bullied or rushed. I recommend Hoselton and will be a customer for life! More
Partha Saha was friendly and honest. He did a good job showing us a variety of cars. The dealership is not pushy and very knowledgable about the cars they are selling. showing us a variety of cars. The dealership is not pushy and very knowledgable about the cars they are selling. More
The reason I am giving my review is because I thought the company had gone an extra step to making sure that we were satisfied. And I wanted to say my thank you company had gone an extra step to making sure that we were satisfied. And I wanted to say my thank you More
I purchased a nearly new car from this dealer. It was a great experience, and the salesman Mike Holbein was super to work with. He was helpful, not pushy, and very professional. A few days after My purch great experience, and the salesman Mike Holbein was super to work with. He was helpful, not pushy, and very professional. A few days after My purchase, I realized that I had left money in the car that I had traded in. I called to see if he could help me, and he found it and he even mailed it back to me. This is the type of person I always want to work with. More
I recently purchased a 2007 Mitsubishi Galant ES from Hoselton Auto Mall. From beginning to end I was more then impressed with every aspect of the car buying experience. Never having purchased a car from Hoselton Auto Mall. From beginning to end I was more then impressed with every aspect of the car buying experience. Never having purchased a car from a dealer before, I was slightly nervous about the typical car salesman stereotype. I ended up with Buddy Baur as my salesman and he was amazing and so fineeee! He took his time showing me the car and made me feel like I was the only person in the world he was selling a car to at that time. He even made sure that a small dent in the door was popped out no questions asked before I even committed to buying the car. When I got there for delivery Buddy was ready with all the paperwork and the keys as soon as I arrived and within a half hour I was on the road in my new car. The car is three years old but looks like it’s brand new on the outside and the inside. I didn’t go to the dealership looking for a Mitsubishi but I left with the car of my dreams. Every day I find new things that make me love it even more. More
Unfair pricing and deceptive sales tactics If you're Unfair pricing and deceptive sales tactics If you're considering Hoselton Auto Mall, do your homework!! I had my mechanic take a look at a veh Unfair pricing and deceptive sales tactics If you're considering Hoselton Auto Mall, do your homework!! I had my mechanic take a look at a vehicle which they had for sale listed above clean retail value. Come to find out there were significant problems and the repairs would have cost me between $1500-2000. I cannot recommend this dealership. Based on the condition of the vehicle I was interested in the price was grossly overinflated and the sales rep Mike Holbein, like many I'm sure, engages in the art of revealing as little as possible while he explains that he is a Christian and his kid goes to Christian schools.... blah blah blah. People like this astound me with their arrogance and deception. Will not do business with him or Hoselton ever again!! More
Purchased a GM Certified used 4X4 from this dealer. Was given documentation that the vehicle passed it's inspection; NY Sate and GM certification. The truck spent 22 of the next 30 days getting repairs. given documentation that the vehicle passed it's inspection; NY Sate and GM certification. The truck spent 22 of the next 30 days getting repairs. This is a partial list of what was done: Brakes, tire balancing, new battery, alternator, shocks, alignment, dashboard(electrical), tie rods, wheel cylinders etcetera. The bed liner that was thrown in to sweeten the deal almost blew out. I called GM and they said it's a used vehicle "sorry", I also have to have my service done there. I just made an appointment for service requesting shuttle home. I called at 1:00 to make sure all ok, appointment was for 5:00. They told me last shuttle is at 4:00 I said why didn't someone call and let me know...... GOT NO ANSWER............ There were a couple of people who really made dealing with this situation bareable. The was Dan Beaney, Jeff and Ed of the service department. Long story short the work was never done to begin with. Simplest example passed New York State inspection and my headlights were never checked. First time I drove at night I found my left headlight pointing on the ground 4 feet off the front, my right headlight was up an to the right literally in the trees. GM did nothing Hoselton did as little as possible and in 3 months I have no more warranty................ More
My car was in for air conditioning issues. Their diagnosis of the problem was quick, sufficient, and accurate. They were trustworthy and honest about the problems with my vehicle. They quoted me a f diagnosis of the problem was quick, sufficient, and accurate. They were trustworthy and honest about the problems with my vehicle. They quoted me a fair and competitive price. It's nice to know Hoselton is nearby when my car needs repairs. More