Hoselton Auto Mall
East Rochester, NY
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Bought a new Tundra Pro Had a question about a locking hub key and they told me I had to buy a new one. This was a brand new truck and I had no idea where it was. I calle Had a question about a locking hub key and they told me I had to buy a new one. This was a brand new truck and I had no idea where it was. I called another dealer and they explained that it was in with the jack handle and if I couldn't find it to let them know and they would send another one or better yet, come on down and they would go over my new truck so I knew all the features. When I was asking about the tuck the salesman had no idea about the truck he was selling. I asked about the little plastic thing in front of the truck and he said they were lights like the Ford Raptor had on it. I asked if it had a tow package and he didnt know. I had to look it up online while i was sitting there waiting for him. I am glad I bought the tuck, I just regret buying it from them. I also said I wanted 0% but they transferred my old truck to the new one before the finance papers were done (My fault of course but I learned about shading sales tatics) Never again More
Craig at Marsh Road Nissan was excellent! I went in to test drive different models to begin to narrow down what I would like for my next vehicle. Craig had the cars pretty much lined up ready I went in to test drive different models to begin to narrow down what I would like for my next vehicle. Craig had the cars pretty much lined up ready to go when I arrived, and also educated my husband and I on each level as we test drove each. Craig did not put any pressure on me and was truly a breath of fresh air in terms of salesmen. We thank you!! More
Straightforward Very pleased with the buying experience at Hoselton. All questions were answered. None of the usual b.s. Bill Bolia was straightforward and very he Very pleased with the buying experience at Hoselton. All questions were answered. None of the usual b.s. Bill Bolia was straightforward and very helpful. More
Quick and Easy My husband and I were expecting this to be an all day process so we made sure to have a babysitter, but it only took us one hour to test drive our Tra My husband and I were expecting this to be an all day process so we made sure to have a babysitter, but it only took us one hour to test drive our Traverse, get our old car appraised and work out a deal! We were very impressed by everything and will be going back to Hoselton when our lease is up! More
4Runner Purchase I’m not one to normally leave reviews but our recent purchase from Hoselton warranted one. From our first meeting with our salesman Mike Andrushko th I’m not one to normally leave reviews but our recent purchase from Hoselton warranted one. From our first meeting with our salesman Mike Andrushko through delivery of our 4Runner the purchase process was seemless and forthright. Basically the way purchasing a vehicle should be but unfortunately not the industry norm. Glad to see Hoselton “Gets it”. -Tim More
Great experience Service was great very professional.They met my every needs.Kyle Stanton my service advisor was excellent.Reccomennd him highly.I felt very confident Service was great very professional.They met my every needs.Kyle Stanton my service advisor was excellent.Reccomennd him highly.I felt very confident with the service. More
Have purchased many cars from them We always shop around A LOT but always end up back at Hoselton for the best deals. Their service waiting room is comfortable at the Chevy place. Have We always shop around A LOT but always end up back at Hoselton for the best deals. Their service waiting room is comfortable at the Chevy place. Have purchased new Chevy's and one new Toyota from them over the years More
Very comfortable Austen and Dave [mgr] were very personal and professional. Very impressed. We are leasing another Rogue and plan on calling Austen today. Perhaps a ‘l Austen and Dave [mgr] were very personal and professional. Very impressed. We are leasing another Rogue and plan on calling Austen today. Perhaps a ‘little” bargaining on the price, pleased overall. More
Very Friendly This is a great dealership to buy a car from. They are very accommodating, friendly, and really work to make you happy with your purchase. I love th This is a great dealership to buy a car from. They are very accommodating, friendly, and really work to make you happy with your purchase. I love that they follow up after the sale and make sure everything is going good and find out if there is anything they can help you with. I would definitely go back. More
No pressure sales Salesman was honest and upfront about everything, and put zero pressure on me to buy. This was very much appreciated, and I would not hesitate to do b Salesman was honest and upfront about everything, and put zero pressure on me to buy. This was very much appreciated, and I would not hesitate to do business here. More