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Hoselton Auto Mall

East Rochester, NY

4.7
194 Reviews

909 Fairport Road

East Rochester, NY

14445

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Showing 194 reviews

May 07, 2019

Bought a new Tundra Pro Had a question about a locking hub key and they told me I had to buy a new one. This was a brand new truck and I had no idea where it was. I calle More

by Gotyour6
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Anthony
May 14, 2019 -

Hoselton Auto Mall responded

We sorry to hear about your recent experience at Hoselton Toyota. Our Customer Service Manager, Christie, reached out to to you on April 25th to provide you with the key and to apologize for your experience. If you have additional concerns about your visit you would like to discuss, please reach out to Christie directly at the number she provided you. As always, please let us know if we can be of further assistance. Thank you!

April 25, 2019

Craig at Marsh Road Nissan was excellent! I went in to test drive different models to begin to narrow down what I would like for my next vehicle. Craig had the cars pretty much lined up ready More

by MicheleLauned
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig
May 14, 2019 -

Hoselton Auto Mall responded

Thank you for the great review!

April 20, 2019

Straightforward Very pleased with the buying experience at Hoselton. All questions were answered. None of the usual b.s. Bill Bolia was straightforward and very he More

by Mike J
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Bolia
Apr 23, 2019 -

Hoselton Auto Mall responded

Thank you for for the great review, Mike!

March 01, 2019

Quick and Easy My husband and I were expecting this to be an all day process so we made sure to have a babysitter, but it only took us one hour to test drive our Tra More

by samhaas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Graham
Mar 12, 2019 -

Hoselton Auto Mall responded

Thank you for the great review! We're so happy to hear the experience was quick and easy!

January 24, 2019

4Runner Purchase I’m not one to normally leave reviews but our recent purchase from Hoselton warranted one. From our first meeting with our salesman Mike Andrushko th More

by TJG1298
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Conner, Joe Digaurdi(sp?), Jordan and Ginny
Feb 05, 2019 -

Hoselton Auto Mall responded

Thank you so much for the awesome review! We hope you are loving your new 4Runner!

January 17, 2019

Great experience Service was great very professional.They met my every needs.Kyle Stanton my service advisor was excellent.Reccomennd him highly.I felt very confident More

by Toyota1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Stanton
Feb 05, 2019 -

Hoselton Auto Mall responded

Thank you for the excellent review about our Toyota service department!

January 17, 2019

Have purchased many cars from them We always shop around A LOT but always end up back at Hoselton for the best deals. Their service waiting room is comfortable at the Chevy place. Have More

by 123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon
Feb 05, 2019 -

Hoselton Auto Mall responded

Thank you for the wonderful review! We really appreciate your repeat business!

December 12, 2018

Very comfortable Austen and Dave [mgr] were very personal and professional. Very impressed. We are leasing another Rogue and plan on calling Austen today. Perhaps a ‘l More

by ed 1234
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Austen, Dave
Dec 21, 2018 -

Hoselton Auto Mall responded

Thank you for the great review, Ed!

December 04, 2018

Very Friendly This is a great dealership to buy a car from. They are very accommodating, friendly, and really work to make you happy with your purchase. I love th More

by JoyceMarie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Carroll, Tyler Bane, Steve Moser
Dec 21, 2018 -

Hoselton Auto Mall responded

Thank you for the great review Joyce Marie!

November 27, 2018

No pressure sales Salesman was honest and upfront about everything, and put zero pressure on me to buy. This was very much appreciated, and I would not hesitate to do b More

by jeff
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
dave something
Dec 21, 2018 -

Hoselton Auto Mall responded

Jeff, thank you for taking the time to leave us a review! We're happy to hear you enjoyed a pressure-free experience at Hoselton!

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