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Hoselton Auto Mall
East Rochester, NY
194 Reviews
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Showing 194 reviews
April 28, 2024
It was a good experience as the employees were friendly and sales consultant Jill McWillians was exceptional in her ability to explain and provide a prospect with needed answers. and sales consultant Jill McWillians was exceptional in her ability to explain and provide a prospect with needed answers. More
by Krouvina
Employees Worked With
Jill McWilliams
April 19, 2024
Very helpful in solving a problem I had. Worked with Matt Earnst who was personable and good to work with.. Hoselton used cars offers 6 months of their own guarantee for their own used cars. Worked with Matt Earnst who was personable and good to work with.. Hoselton used cars offers 6 months of their own guarantee for their own used cars. I have never had that great of a guarantee from any used car dealer. More
by GLV
Employees Worked With
Nicoli in sales, Matt Ernst in repair
February 29, 2024
I had previously thought Hoselton was a trustworthy business, based on my one previous purchase with them. However, my second and recent purchase proved otherwise. I traded in a leased vehicle to the business, based on my one previous purchase with them. However, my second and recent purchase proved otherwise. I traded in a leased vehicle to them, and provided the estimated payoff that was shown in my lease account as a customer. Dealer lease payoffs can vary, and are often less than the customer’s payoff because dealers do not pay sales tax when purchasing a vehicle. It turned out that the actual payoff for my vehicle was in fact lower, and Hoselton knew this and never bothered to let me know or update my deal with the lower payoff. They intended to pocket the difference, instead of adjusting my deal like an honest, ethical dealer would. When their accounting department sent a check to the leasing company for the overinflated payoff by mistake and I, the customer, was sent a refund check by the leasing company, Hoselton actually had the nerve to reach out to me and say the check belonged to them. More than two weeks after I took delivery of my new Toyota. Of course, it goes without saying that I will never buy another vehicle from, or service with Hoselton ever again. And I will be sure to steer others clear of this dealership as well. More
by Cody B
Employees Worked With
Dan McMorrow
February 09, 2024
I met last Wednesday 2/7/24 with Chris Cammarata in regards to purchasing a new Toyota vehicle. He spent 3 hours with me and thoroughly answered all my questions. Very courtious and no high pressure. I regards to purchasing a new Toyota vehicle. He spent 3 hours with me and thoroughly answered all my questions. Very courtious and no high pressure. I'm undecided on purchasing a new vehicle but his assistance will help in my decision. I appreciate his help. More
by cgraves16
Employees Worked With
Chris Cammarata
November 03, 2023
We are very pleased working with Dan Schmitt,our salesman at Nissan. He kept us informed with our options. He was able to obtain the vehicle we were interested in. It was a pleasure working with Dan. at Nissan. He kept us informed with our options. He was able to obtain the vehicle we were interested in. It was a pleasure working with Dan. More
by sbuisman
Employees Worked With
Dan Schmitt
October 25, 2023
Craig at Hoselton Nissan was absolutely amazing. He made the process of buying a new car easy. Craig was responsive & helpful when we needed to find a new car for a young driver. I would recommend C He made the process of buying a new car easy. Craig was responsive & helpful when we needed to find a new car for a young driver. I would recommend Craig & Hoselton to anyone in the market for a new vehicle! More
by kristine brown
Employees Worked With
Craig Holmes
