Horne Mazda Avondale

Great Deal! It was my first time buying a new car and the staff at Avondale Mazda made it fun and stress free to buy my new car. They were very knowledgeable on t It was my first time buying a new car and the staff at Avondale Mazda made it fun and stress free to buy my new car. They were very knowledgeable on the cars and put me in a new Mazda 3 and I love it. I would recommended anybody to Avondale Mazda. They really made me feel comfortable and happy to buy a new car. They have definitely earned my business for life! Thanks Avondale Mazda! More

Patience Normally car salesmen don't have patience to wait out for a sale of a person if they don't know if the buyer will bite so they might give up and be ve Normally car salesmen don't have patience to wait out for a sale of a person if they don't know if the buyer will bite so they might give up and be very impatient. Not here, Wedrick Campbell stayed much later and really supported me and my wife in finding the right car for us and really took care of us to get us into the right car. Thanks Wedrick!! More

Best car-buying experience I ever had Just purchased a car from Michael Messer at Avondale Mazda. Mike was knowledgeable and treated me with respect. He was able to put me into the car of Just purchased a car from Michael Messer at Avondale Mazda. Mike was knowledgeable and treated me with respect. He was able to put me into the car of my choice despite my less than stellar credit. Everyone I spoke to at Avondale Mazda treated me like an old family friend. I left with a new car and a round of hugs from the team. I highly recommend that you reach out to Michael Messer if you are looking for a Mazda. More

Michael Messer was a friendly and very helpful salesman. I felt I was tested fairly. Micheal Messer got sold me the car I wanted, the car that best fit my needs as the customer. As a customer I felt respecte I felt I was tested fairly. Micheal Messer got sold me the car I wanted, the car that best fit my needs as the customer. As a customer I felt respected and very much appreciated. When the time comes for me to by another car, Avondale Mazda is at the top of my list. I will be recommending Avondale Mazda to my family and friends. Thank you Mike Messer and Avondale Mazda for your caring and helpful service. Satisfied customer, Aaron Newton More

was called a lier Was called a lier about a price another deal offered. Not a dealer I will use. Lost a sale and customer for life due to one sales person with a bad ou Was called a lier about a price another deal offered. Not a dealer I will use. Lost a sale and customer for life due to one sales person with a bad outlook on life. More

excellent Robert Schilling went above n beyond to make our car buying as smooth and easy he was extremely friendly n not pushy We bought a new Mazda 5 for our f Robert Schilling went above n beyond to make our car buying as smooth and easy he was extremely friendly n not pushy We bought a new Mazda 5 for our family it drives awesome and fits all of us comfortably we will definitely go back if we wish to purchase again More

Lowest Price in town I bought a brand new Mazda 6 from Robert Schilling and was treated perfect he sat down and listened to all of my needs and payment. Avondale Mazda is I bought a brand new Mazda 6 from Robert Schilling and was treated perfect he sat down and listened to all of my needs and payment. Avondale Mazda is the place to go to get your New Mazda. More

I bought a new car from them last year and had a fine sales experience. Unfortunately, this month, I had to bring the car back for a minor warranty issue and the Service Manger (Mark) was incredibly cond sales experience. Unfortunately, this month, I had to bring the car back for a minor warranty issue and the Service Manger (Mark) was incredibly condescending and rude. He argued with me over every detail of the work I needed done, including getting into a semantic argument over the difference between a "pull" and a "drift", and made me regret having bought the car from them entirely. I won't be back to Avondale Mazda, and I will let friends and family know to avoid them as well. More

Do your self a favor and avoid Avondale Mazda Avondale Do your self a favor and avoid Avondale Mazda Avondale Mazda is a no haggle dealership which means they have a set price for their vehicles and do Do your self a favor and avoid Avondale Mazda Avondale Mazda is a no haggle dealership which means they have a set price for their vehicles and do not negotiate. I had car of my own to trade in which I had looked up the Blue Book trade in value before I went. They started $2000.00 under the blue book trade in value and didn't come up to my price until I told them to give me back my keys so I could leave. I don't know if this was all a song and dance they normally pull on everyone or if they were really making a decision but it was a painful process. I had thought the difficult part was over after the price had been figured out but from there it was a matter of waiting and waiting and more waiting. I must have had to wait for 2 hours for them to draw up paper work for me to sign. When I finally met with the finance department they had defaulted my paperwork to a 72 month loan at 2.9% financing when Mazda had a promotion running for 60 months at .9% financing so I had to have them redo the paperwork. Part of the financing process is the finance manager, Isaiah America in my case, trying to sell you on an Alarm, Maintenance Plan, and warranty. This is where the biggest problem I have with Avondale Mazda occurred. Isaiah provided me a document that indicated my payment would be $302.33 without buying anything and $332.00 if I bought all three products they were offering. The problem was this document was a lie, my payment wasn't going to be 302.33 if I passed on everything it was only going to be 285.00. They misrepresented the price of the products to get me to agree to the price. This isn't something I noticed until well after the contracts had been signed and Avondale Mazda has been unwilling to do anything to explain or make up for this mistake. Also related to this there are products included on the contract like Auto Butler which are optional but they don't really every ask you if you want it or explain to you that there is an extra cost which is optional. They explain it as all there vehicles come with these features and you wouldn't expect them to be charging you based on the way they sell you the cars. After the paperwork was done it was another couple hours before my car finally came out from the back where it was being cleaned and the alarm was being activated. When the car was brought from the back after being washed it was still filthy. I had to wait for the sales person Gordon Byrn to go over my new car with a rag and some cleaning supplied before my new car was even close to being clean. In summary Avondale Mazda is the worst car dealership I've ever worked with and I would suggest that everyone avoid going to them. They take way to long to complete a sale, I arrived at 11:00am and didn't leave until 4:30PM. The vehicles are delivered to you and they aren't detailed and cleaned. They have optional equipment installed on every car which they do there best to never give you the option of removing. And in my case the Finance Manager misrepresented the price of the Alarm, Warranty and Maintenance plan to sell it to me. Do your self a favor and avoid Avondale Mazda More

9/28/2013 Our initial perception as we met a sales 9/28/2013 Our initial perception as we met a sales rep, "Josh", was positive. He was friendly, fairly knowledgeable, and easy going. He asked abo 9/28/2013 Our initial perception as we met a sales rep, "Josh", was positive. He was friendly, fairly knowledgeable, and easy going. He asked about our interests and selected a model, but we declined to a test drive to test drive. Then we met "Sam, the sales manager. Sam is a "gladaseeya" kinda guy, easily likeable, too. We shared with Sam our research concerning a Mazda 6 Grand Touring model. Herein I must say that my step-Dad owned and successfully ran three car dealerships for over 20 years. I have the same industry resources available only to the "insiders". Sam urged us to test drive a car, so we did, even though unbeknownst to Sam we had driven the same model before. I assume it gave Sam time to prepare his 3 P's, the POWER of the PRINTED PAGES, and evaluate our trade-in, a 2011 Copper ed Mazda CX-7 with less than 4800 miles, never stored in the weather and in pristine condition. Alas, Sam's "no xx" speech put me on instant alert. Sure enough, not only did he totally disregard our research, but he added insult to injury by describing our trade as "fair condition requiring hundreds of dollars to get ready for sale." MORE ON THIS LATER. Highballing the purchase price came as no surprise, with Sam giving a rationale tantamount to grandma losing the farm because she couldn't raise enough cash for the mortgage. I was sorely tempted to admonish Sam while, point by point, refuting his outrageous and well rehearsed dissertation, but I remembered the words of my dearly departed Daddy. "Never fight with a pig," he said. "You both get muddy, and the pig likes it." Indeed, there was not only xx present, there was more than enough to xx fertilize the entire Yume valley ( the source of the entire Nation's winter produce). I cannot believe that he was at all surprised to see us run, not walk, to the nearest exit and drive unceremoniously out of the parking lot. I must add that, at another Valley dealership, we were not only offered a more than fair price for our trade-in 2011 CX-7, the new Mazda 6 we BOUGHT was more than reasonable, as well! I must add that Our "old" CX-7 was sold the same day within 20 minutes of pulling into the their parking lot...without so much as wiping the dust off the tires...for top dollar. Hmmmmmm... What goes around comes around, I guess. GBU Bruce 'n' Diane Officer Peoria, AZ More