Horne Mazda Avondale

Great people, easy process They had the car I wanted and were willing to work with me to get a good price for my trade-in and the new car. Really enjoyed working with everyone t They had the car I wanted and were willing to work with me to get a good price for my trade-in and the new car. Really enjoyed working with everyone there. More

Full service We traded our Miata for a new one and got all the work done easily. In and out in just a few hours and were on our way We traded our Miata for a new one and got all the work done easily. In and out in just a few hours and were on our way More

AVONDALE MAZDA LIES Worst experience at a dealership. They offered an out the door price to bring us to the dealership then said it could NOT be honored once we arrived Worst experience at a dealership. They offered an out the door price to bring us to the dealership then said it could NOT be honored once we arrived Deceptive business practices at the least More

Bombskiez We came here unsure of what we wanted and Krystal was very patient with our indecision and got us exactly what we wanted in the end! We came here unsure of what we wanted and Krystal was very patient with our indecision and got us exactly what we wanted in the end! More

New Car! Came to look at buying a new mazda3. Krystal Valenzuela was the one who assisted me and my girlfriend in looking around. She was very helpful and know Came to look at buying a new mazda3. Krystal Valenzuela was the one who assisted me and my girlfriend in looking around. She was very helpful and knowledgable and was very nice about not pressuring us into anything and allowing us time to look around and feel comfortable about our purchase. More

DO NOT BUY A CAR HERE... DO NOT BUY AUTO BUTLER John Barfield and Scott "Elf" Elflein are Awesome!! There was no Pressure to buy when I decided to come in. The test drive went really well with Scott John Barfield and Scott "Elf" Elflein are Awesome!! There was no Pressure to buy when I decided to come in. The test drive went really well with Scott while John worked on getting the Mazda 3 into my price range. After driving a Corolla, Lancer, Civic and Mazda 3 I clearly saw the 3 was the best car for the money! I would highly recommend test driving a new Mazda 3 and seeing John and Scott. UPDATE: Scott and John are no longer working there because the turn over is terrible. At the end of the sale I was forced into buying "Auto Butler" which are pre paid wash and wax packages. I was told by the general sales manager that he wouldn't sell me the car without it which was another $297.60. It was 8pm on a Saturday night and everyone wanted to go home including me so I agreed to it. Now I go in for the service, they gave me a car which is great but they didn't clean the car and waxed over a ton of bugs. It clearly states on the auto butler card that the dealer will wash and remove THE BUGS for 9.99 before waxing the car. And the card also says if the vehicle is deemed excessively dirty that service will let me know and give me an estimate to prep the car properly for wax. I took off work early to go get the car and it looked like xxxx, so I made them re do it. After leaving a message for the GENERAL MANAGER Kevin to call me back the service manager Dexter calls me and says that's how they wash cars for auto butler and any other prep work I need to do myself. I then talked to the General manager about getting a refund on auto butler and or making sure the services are done right. He walked out of the meeting and didnt do anything for me. Mistake #1 DO NOT GO TO THIS DEALERSHIP and #2 DO NOT BUY AUTO BUTLER!!!!!! The rental they gave me was dirty and the A/C smelled pretty bad. They obviously dont care about doing the right thing for their customers no matter who is working there. But Kyle the service advisor who wrote up the auto butler he is a great guy!! More

Outstanding service Krystal helped me through he process of buying my first car, and made it a very smooth process to go through. She went above and beyond, showing how Krystal helped me through he process of buying my first car, and made it a very smooth process to go through. She went above and beyond, showing how much she cares about her customers. I couldn’t thank her enough. More

Krystal was amazing, her sales manager on the other hand. . This reviews is strictly for Krystal, as she was a blast to work with. She was very engaging and kept us in the loop of everything going on. She wasn' This reviews is strictly for Krystal, as she was a blast to work with. She was very engaging and kept us in the loop of everything going on. She wasn't pushy and I truly felt as if she had our best interests in mind. We had a very bad experience with her sales manager and she was able to save the deal from being lost as we were about to walk out. Avondale Mazda should feel lucky to have salesmen like Krystal working for them. More

Very good experience. Krystal was not pushy like most car salesmen are. And I got the deal I wanred.. I would recommend her as a type of person you want to deal with Krystal was not pushy like most car salesmen are. And I got the deal I wanred.. I would recommend her as a type of person you want to deal with More

Krystal is my favorite to work with! Krystal is the best ever! I will go back to her for a new car, every time! She is so personable, friendly and I truly feel like she tries to get you t Krystal is the best ever! I will go back to her for a new car, every time! She is so personable, friendly and I truly feel like she tries to get you the best deal. More