Horne Mazda Avondale
Avondale, AZ
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Would not recommend. I dropped it off yesterday at 10am, was quoted to be 4 hours for the service. I said I was gonna wait in Avondale for my car and to call me when it was ready. NO ONE CALLED. I called at was quoted to be 4 hours for the service. I said I was gonna wait in Avondale for my car and to call me when it was ready. NO ONE CALLED. I called at 7am today to ask and they said it would be ready before this afternoon because they didn't have a few parts they needed (even though they should have been prepared since I made an appointment a few weeks ago). They called me around noon and left a voicemail while I was at a work event and just said to call them back, not that the car was ready. I called AGAIN and they said they only finished two of the three recalls because my battery had died and they couldn't even jump it and that I had to either buy a new battery from them or buy one at another place and bring it in before they can do the last service (which I am unable to do because I am without my vehicle). My car was fine when I dropped it off, what did they do to make my battery die? And they said they weren't gonna discount the battery even though they've taken way longer than quoted and no communication about it. I never was offered a loaner car, even though this experience is taking days instead of a few hours. More
After visiting several dealerships I got the best deal at Avondale Mazda. Pat was great, and GM Bill was awesome! Thanks, for going out of your way to make me a deal I can work with, I love driving my CX5 ! Avondale Mazda. Pat was great, and GM Bill was awesome! Thanks, for going out of your way to make me a deal I can work with, I love driving my CX5 ! Perfect fit for me. More
Bought the new CX30. And the people at Avondale Mazda are great. Everyone answered my questions. Where extremely helpful going over everything from the info system set up to general care for the vehicle. Wil great. Everyone answered my questions. Where extremely helpful going over everything from the info system set up to general care for the vehicle. Will tell everyone to More
Great job by Samantha! She is very knowledgeable and an excellent salesperson. Buying a car has never been easier! This was the experience and very friendly people! excellent salesperson. Buying a car has never been easier! This was the experience and very friendly people! More
Great customer service and was very helpful with the process! The team was full of smiles as soon as we walked in and weren't rushed to any deals. process! The team was full of smiles as soon as we walked in and weren't rushed to any deals. More
Thanks AJ and Bill for helping Us make our Christmas even better by giving us a great price on the CX-5!! We cannot Thank you enough!! Merry Christmas!! better by giving us a great price on the CX-5!! We cannot Thank you enough!! Merry Christmas!! More
Thanks to Samantha, I’m now the proud owner of a 2020 Crystal Red Mazda 6 which I’ve had my eye on for a while. Samantha is not your typical salesperson. She was so personable from the moment we met. I d Crystal Red Mazda 6 which I’ve had my eye on for a while. Samantha is not your typical salesperson. She was so personable from the moment we met. I didn’t feel the least bit of pressure during the negotiation process. I highly recommend Avondale Mazda for your next vehicle purchase! More