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Horne Mazda Avondale

Avondale, AZ

not yet
rated
838 Reviews

10675 W Papago Fwy

Avondale, AZ

85323

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Showing 838 reviews

December 07, 2021

The service it was nice they take care and wash my suv it was really fast More

by arturorm6
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marian
Dec 08, 2021 -

Horne Mazda Avondale responded

Art, thanks for taking the time to share your great service review with us! It was our pleasure to work with you, and we look forward to working with you in the future.

December 07, 2021

Wait time for oil change was short, but inspection ended up coming out with ridiculous repairs. I have been to this dealership service department multiple times and had honest inspection results. Troy was m More

by Bdolfo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Chris
Dec 08, 2021 -

Horne Mazda Avondale responded

Hi, Thank you for bringing your recent service visit to my attention. I would like to learn more about your time here and the level of customer service received. Please reach out to me directly when you have a moment. I hope to connect soon. Best, Kim Yett General Manager kyett@hornemazdaavondale.com 623-600-7869

Dec 08, 2021 -

Bdolfo responded

Good morning, I am responding to your request. Did you need more information? Thank you

December 07, 2021

Excellent service both the service agent and mechanic. Very friendly staff, clean and great place. More

by BLOPTA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Garrett Martin
Dec 08, 2021 -

Horne Mazda Avondale responded

Hi there, It makes us happy to know that you encountered excellent service from our Service Department. Thank you for choosing Horne Mazda Avondale and know that we are always here should you need us.

December 06, 2021

They have great people who help you and keep you up to date on all your service needs More

by angel_100per
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Garret
Dec 07, 2021 -

Horne Mazda Avondale responded

Hi there, We strive to ensure that we keep our customers updated and informed, so we are thrilled to know of your experience with our Service Department. Thank you for choosing Horne Mazda Avondale and we look forward to working together again.

December 06, 2021

Although they worked out a deal with me, to my surprise the salesman I originally spoke with and made an appointment with never came in to make the sale, they had another salesman help me. It took a lot lo More

by g_hague
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
A J, Ahkir Muhammad
Dec 07, 2021 -

Horne Mazda Avondale responded

Hi there, We are pleased that our Sales Department could work out a great deal for you. We take on board your feedback about the timing. Enjoy your purchase and at Horne Mazda Avondale know that we are always here should you need us.

December 05, 2021

Really great service. Really like to have car at Horne Mazda Avondale. And Great customer service and excellent support. More

by chandramgc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ahkir Muhammad, Omari Billingsley
Dec 08, 2021 -

Horne Mazda Avondale responded

Thanks for the great review! It was a pleasure to work with you, and we look forward to working with you again at Horne Mazda Avondale.

December 04, 2021

They are very helpful and prompt about getting me in to be seen and are flexible with my work schedule. More

by evilgreendemon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Maria, Chris
Dec 04, 2021 -

Horne Mazda Avondale responded

We're glad to learn that your visit went well. Have a great day!

December 04, 2021

No interest by service personal given to customers, no information given about services received, I called to see if my vehicle was ready and I told the person my last name 3 times, he calls the other rep More

by lulu3630
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service department
Dec 07, 2021 -

Horne Mazda Avondale responded

Hi, We take our customer feedback very seriously and would like the opportunity to learn more about your experience with our Service Team. Can you please contact me at your earliest convenience? Best, Kim Yett General Manager kyett@hornemazdaavondale.com 623-600-7869

December 03, 2021

Best place I’ve taken my Mazda for service. Great customer service and excellent support. More

by aliengarbage
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris P.
Dec 03, 2021 -

Horne Mazda Avondale responded

Thank you for the 5-star rating! We're so glad you came to work with us, and we're even more pleased to hear how well our team addressed your auto needs.

December 03, 2021

Great service, Chris did a great job in my car. I’m very happy with it. More

by OSVALDO MOIZINHO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris
Dec 03, 2021 -

Horne Mazda Avondale responded

Osvaldo, thank you for sharing your wonderful review of our Service Team here at Horne Mazda Avondale. We value your business.

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