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Horne Mazda Avondale

Avondale, AZ

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Reviews
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838 Reviews
Call Dealership (888) 378-0125
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10675 W Papago Fwy

Avondale, AZ

85323

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Showing 838 reviews

December 29, 2021

I had an oil change completed while I waited. My service advisor, Maria Jimenez/383 was very accommodating, professional, and polite. Once my car was ready, she came and let me know, and had all of my paper More

by bnews54
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Maria Jimenez
Report | Print
Dec 30, 2021 -

Horne Mazda Avondale responded

Thank you for this wonderful review! We are happy that your visit to Horne Mazda Avondale was top notch and that you received excellent service. We hope to see you again, soon. Kim Yett General Manager kyett@hornemazdaavondale.com 623-600-7869

December 29, 2021

Garrett Martin was great very professional and courteous would recommend him. My visit was quick in and out. More

by jespy88
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Garrett Martin
Report | Print
Dec 29, 2021 -

Horne Mazda Avondale responded

Hello, We are pleased that our team was professional and able to assist you in a timely manner. Thank you for choosing Horne Mazda Avondale and know that we are always here should you need us.

December 29, 2021

Polite, helpful, fast, efficient.Recommend this service Polite, helpful, fast, efficient. Recommend this service department. Reasonably priced. Liked the video of the vehicle inspection. More

by dlmccusker
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Garrett Martin
Report | Print
Dec 30, 2021 -

Horne Mazda Avondale responded

Meeting and exceeding your expectations is always one of our top priorities and we're elated to hear we're succeeding. Thank you for taking a moment to share how much you appreciated our service department. We hope you continue to rely on Horne Mazda Avondale for all your automotive needs. Kim Yett General Manager kyett@hornemazdaavondale.com 623-600-7869

December 28, 2021

Very helpful, the service department performed the work in the estimated time and the video of the inspection is a nice touch. More

by AZSPROULL
Recommend Dealer
Yes
Employees Worked With
Garrett Martin
Report | Print
Dec 28, 2021 -

Horne Mazda Avondale responded

Thank you for sharing your great review for our Service Team here at Horne Mazda Avondale. We strive to provide the best service possible for our customers in a timely matter.

December 28, 2021

The service department is awesome. They found the I had a warranty I didn't know about to save me money. More

by RACHELREILLY323
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Garrett Martin
Report | Print
Dec 28, 2021 -

Horne Mazda Avondale responded

Hi Rachel, We are pleased that you found our Service Department to be awesome. Thank you for choosing Horne Mazda Avondale and we hope to see you again.

December 28, 2021

Clean helpful professional capable knowledgeable I enjoy my dealings with Horne Mazda they always make the time to be helpful and every time I go in I learn something new about my car Garrett helped me with More

by russellyvonne23
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mazda dealership Manager, Garrett Martin
Report | Print
Dec 29, 2021 -

Horne Mazda Avondale responded

Hello! We appreciate your business at Horne Mazda Avondale and we are very happy to know you were provided with excellent customer service. Thank you for your feedback and we look forward to seeing you again in the future.

December 27, 2021

Excellent service!! The best service we had among Mazda service centers we've visited. We higly recommend Horne Mazda Avondale. More

by cjgbaysa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Garrett Martin
Report | Print
Dec 27, 2021 -

Horne Mazda Avondale responded

We strive to provide the best service possible for our customers here at Horne Mazda Avondale. We thank you for your kind words. We appreciate your business.

December 26, 2021

Respectful of time. True to their word. Straightforward, efficient business practices. Warm customer service. Knowledgeable. More

by sschluessler
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarvis Newman, Kim Yett, Johnnie Sanders, Jerald "Nick" Nicholas, Adrian Alvarez, Ahkir Muhammad, David Potts, Joshua Olsen, Omari Billingsley, Lynn Davis Sr., Briana Wood
Report | Print
Dec 26, 2021 -

Horne Mazda Avondale responded

We are so pleased to read that you had a great experience here at Horne Mazda Avondale. We always take the best care of our customers. We value your business.

December 25, 2021

First time at this dealership, check in was quick and easy, kept me updated, and I got a pretty cool video about my car’s inspection. More

by ronniegarcia3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Maria Jimenez
Report | Print
Dec 25, 2021 -

Horne Mazda Avondale responded

Hello, we appreciate these kind words about our team here at Horne Mazda Avondale.

December 25, 2021

Thank you🙏you were pleasant and help me get a quality car.you are #1 More

by ehart2155
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnnie Sanders, David Potts
Report | Print
Dec 26, 2021 -

Horne Mazda Avondale responded

Hello, It means so much to us to know that you are happy with your experience and vehicle. Enjoy your purchase and at Horne Mazda Avondale please know that we are always here should you need us.

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