Horne Mazda Avondale
Avondale, AZ
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Horne Mazda has always maintained my Mazda 3. They are always prompt and courteous and keep me well informed of the progress of my vehicle. I highly recommend them! always prompt and courteous and keep me well informed of the progress of my vehicle. I highly recommend them! More
allways professional, and very helpful; always answers my questions and concerns, and providing quick service with a smile. Maria is an amzing person. questions and concerns, and providing quick service with a smile. Maria is an amzing person. More
Garret gave me his personal cell number in case I needed to ask any questions and would often text me to give me updated about my car. He also was very friendly and did not get irritated when I had several to ask any questions and would often text me to give me updated about my car. He also was very friendly and did not get irritated when I had several questions. 10/10 He was the only good part of my experience with Horne Mazda After I picked up my car after it was done being fixed my car floor mats were very dirty the paper used in the car as a mat was also ripped up and dirty and my steering wheel was dirty. Also I had to bring my car back twice before the original issue was fixed. I brought it in for an alignment and the first two times that it was "fixed" it was worse than originally before I had brought it in. The third time I brought it I was told it wasn't done correctly because I needed control arms replaced for a while but some how the service department didn't notice the first two times I brought my car in and then they refused to give me a discount since it was their fault and they knew that when they were "done with repairs" the first two times it still was done incorrectly and my steering wheel was completely sideways. More
Second car purchased through Horne Mazda Avondale and once again the experience was great , salesman David Potts along with all other employees was amazing and will always refer to any friend or family t once again the experience was great , salesman David Potts along with all other employees was amazing and will always refer to any friend or family to visit when looking to get a new ride. More
As a frequent customer of Horne Mazda service center I am consistently impressed and pleased with the competence, professionalism, and in-depth experience of the service team. Especially noteworthy is the le consistently impressed and pleased with the competence, professionalism, and in-depth experience of the service team. Especially noteworthy is the leadership and skill displayed by Adviser Maria Jimenez. She is much like a star quarterback ensuring all processes around her run like clockwork. Excellence indeed. More
I love the video part, very nice to actually see what’s going on with my car. I also like the part where you email needed upgrades and I get to choose which ones to do without pressure from a service perso going on with my car. I also like the part where you email needed upgrades and I get to choose which ones to do without pressure from a service person. More
This was my first service call with Horne Mazda and everyone was professional and courteous. I like that the app shows me where they are at in the process. everyone was professional and courteous. I like that the app shows me where they are at in the process. More