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Horne Mazda Avondale

Avondale, AZ

not yet
rated
838 Reviews

10675 W Papago Fwy

Avondale, AZ

85323

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Showing 838 reviews

February 17, 2022

They change the oil to my car and put too much oil when my husband noticed he fixed the problem but this could damage my car because they did a poor job More

by r_leti03
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Don’t remember the name but he did a good job
Feb 17, 2022 -

Horne Mazda Avondale responded

Hi, Thank you for bringing this to my attention and sharing this feedback about your service experience in regards to your oil change. Horne Mazda Avondale always wants to provide excellent customer care and I would like to address this with you. Could you please contact me at the information below?  Best, Kim Yett General Manager kyett@hornemazdaavondale.com 623-600-7869

February 17, 2022

Best dealership car maintenance for Mazda in town Gave a free loaner during service. Geat More

by lawmank
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Blake
Feb 17, 2022 -

Horne Mazda Avondale responded

Hi there, We are pleased that you found our Service Department to be the best. Thank you for choosing Horne Mazda Avondale and we hope to continue to assist with all of your future automotive needs.

February 17, 2022

They were fast, nice and got the job done. Will be taking my car back. More

by moorestacey20
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Blake
Feb 17, 2022 -

Horne Mazda Avondale responded

Thank you for your perfect star rating! We look forward to seeing you again at Horne Mazda Avondale!

February 16, 2022

Service improves every time I take my vehicle there. I’d be different if it didn’t. More

by ryaritsah
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Maria Jimenez
Feb 17, 2022 -

Horne Mazda Avondale responded

Hello, Thank you for taking the time to share your feedback and star rating. Given the opportunity, I would like to speak with you regarding your recent experiences with us at Horne Mazda Avondale. Please reach out to me at your convenience. Thank you, Kim Yett General Manager kyett@hornemazdaavondale.com 623-600-7869

February 16, 2022

From the moment we walked through the door to the time we left, they were nothing but accommodating! The process was super easy, they were able to work a deal over the phone, because I didn't want to drive 3 More

by K.Garcia0724
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Potts, GEORGE BELL, Kristine Becker
Feb 16, 2022 -

Horne Mazda Avondale responded

We are so glad to know our team was able to help you out, and your car buying experience was quick and easy. Thank you for taking the time to share your positive feedback. We hope you will continue to choose Horne Mazda Avondale for any future automotive needs.

February 16, 2022

They are helpful, honest, thorough, and attentive. Helped us get to our price range we wanted! More

by Kestrada2005
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerald "Nick" Nicholas, David Potts, GEORGE BELL
Feb 16, 2022 -

Horne Mazda Avondale responded

Thank you for taking the time to leave us a great review! It was a pleasure to work with you, and we look forward to working with you again at Horne Mazda Avondale.

February 15, 2022

My experience was friendly, honest, fair, and quick. I was satisfied with the service provided. More

by garciaamy019
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerald "Nick" Nicholas, Lynn Davis Sr., PAUL MARSCHALL, GEORGE BELL, Kristine Becker
Feb 15, 2022 -

Horne Mazda Avondale responded

Hi there, Thanks for letting us know about your friendly and quick experience. At Horne Mazda Avondale, we look forward to seeing you again.

February 15, 2022

Fast service and friendly would have gave 5 stars if they offered auto butler on Saturdays. More

by courtj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Maria Jimenez
Feb 15, 2022 -

Horne Mazda Avondale responded

Hello, Thank you for your positive review. We take on board your feedback about the auto buffer. At Horne Mazda Avondale, we appreciate your business and look forward to your next visit.

February 15, 2022

Great service, very professional, very helpful. Were all interested in working with us to reach a good deal More

by jgagnon007
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnnie Sanders, Jerald "Nick" Nicholas, David Potts, GEORGE BELL
Feb 15, 2022 -

Horne Mazda Avondale responded

Hello, We are happy our team worked with you to meet your expectations. Enjoy your purchase and thank you for choosing Horne Mazda Avondale.

February 15, 2022

I always wait at the dealership while my car is serviced. Having a choice of waiting areas, with different amenities, is very thoughtful. Service is quick, and the personnel relaxed and friendly. More

by sandydavew
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Maria Jimenez
Feb 16, 2022 -

Horne Mazda Avondale responded

Hello, Thanks for your kind words and return business. At Horne Mazda Avondale, we look forward to working together in the future.

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