Horne Mazda Avondale
Avondale, AZ
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Awesome customer service. The would listen to all your questions and queries and politely help with everything. Huge shoutout to AJ, George and Johnnie for the smooth proce The would listen to all your questions and queries and politely help with everything. Huge shoutout to AJ, George and Johnnie for the smooth process. AJ was super helpful and took good care of me, by not rushing anything and understanding my financial situation. Would recommend other buyers to this dealership. By far, the best experience I had with a Mazda dealership. They know how to “Earn” business. More
Maria J , Jake & Joseph is the reason I continue to return. Their customer service I give 100%. Thanks for always being so kind, helpful & polite. 5 STAR CREW........ return. Their customer service I give 100%. Thanks for always being so kind, helpful & polite. 5 STAR CREW........ More
Their nice and some employees are friendly, but never true to their words/spreading misinformation, I came in on Friday February 18th, for my first oil change that was supposed to be free, but the repres true to their words/spreading misinformation, I came in on Friday February 18th, for my first oil change that was supposed to be free, but the representative in service said my info is not in the system, so they got the sales guy who I bought my car to told me he never said that, and the thing is I never said the sales guy told me I was getting a free oil change, I said the financial person told me I get a free oil change service for my first time, that’s when I was locking in the deal and adding all the other stuff on my car like gap, the sales guy then said they stop giving out free oil change for first time service 2 months ago, I got my car 6 months ago, I don’t trust this dealership, especially since they said my information is not in their system, even hearing that threw me off, made me feel they do not value their customers after the purchase, they only care on sales, I even call ahead of time to speak with service with issues on not finding my info their system when requesting for service and they ended up putting me on hold and I could still hear them talking to their fellow employees talking about nonsense so I hanged up and registered service as a new customer and even requested that the service team to contact me but no one did, so in the end I say avoid this place, they don’t value their customers but only to themselves. More
I took my car in for it's routine oil change and Jacob checked the car over for any other issues that might need addressed. When he found a repair that needed fixed , he went out of his way to make sure I checked the car over for any other issues that might need addressed. When he found a repair that needed fixed , he went out of his way to make sure I had a loaner car until the car could be repaired. Thank you for the great service. More
Very respectable people, very polite and very helpful. Didn’t take long for me to find the car I wanted. Every question I had was answered and they made sure I knew how to operate everything in the vehicl Didn’t take long for me to find the car I wanted. Every question I had was answered and they made sure I knew how to operate everything in the vehicle. Very good work and I am happy with my choice. More
Briana woods was extremely patient with my craziness. Because of that and the flexibility with finance I bought my new car. Thank you all for doing everything to help me get my car I will and recommend Because of that and the flexibility with finance I bought my new car. Thank you all for doing everything to help me get my car I will and recommend Horne Mazda of Avondale More