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Horne Mazda Avondale

Avondale, AZ

not yet
rated
838 Reviews

10675 W Papago Fwy

Avondale, AZ

85323

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Showing 838 reviews

April 07, 2022

Waiting area was clean. Coffee was great. Car was serviced within the time given. Car was washed and cleaned inside. More

by j8.noce
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph Padilla , Maria Jimenez
Apr 08, 2022 -

Horne Mazda Avondale responded

Thank you for your feedback. We are pleased to know your service experience went well and you were taken care of in a timely manner. We appreciate you and thank you for your business with Horne Mazda Avondale.

April 06, 2022

My service advisor Maria was excellent. Super helpful and nice. I had several repairs done on my car that were done timely. More

by Zoomingthe3050
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Maria Jimenez
Apr 06, 2022 -

Horne Mazda Avondale responded

Thank you for the great review. We are happy to hear that you have had several timely repairs. We are happy to assist with all of your automotive needs at Horne Mazda Avondale,

April 06, 2022

AJ was amazing and i had the easiest, best experience! So great my mom bought a vehicle, too! More

by katieraelarson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnnie Sanders, Ahkir Muhammad, PAUL MARSCHALL
Apr 06, 2022 -

Horne Mazda Avondale responded

Thank you for the fantastic review. We are so happy to hear that you loved the staff and experience. We are happy to assist with all of your automotive needs at Horne Mazda Avondale.

April 05, 2022

The people there were so great and nice. I was satisfied with the customer service More

by ericgerran
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ahkir Muhammad, Maezz Khalid
Apr 06, 2022 -

Horne Mazda Avondale responded

Thank you for your positive review. It is fantastic to know that our Sales Department could meet your expectations. Thank you for choosing Horne Mazda Avondale, and we look forward to your next visit. Kim Yett General Manager kyett@hornemazdaavondale.com 623-600-7869

April 05, 2022

Quickly and efficient! Service video was helpful and the Horne team were friendly and communicated effectively. More

by bglines
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Maria Jimenez, Ken Blake, Garrett Martin
Apr 05, 2022 -

Horne Mazda Avondale responded

We're happy our team provided speedy service for you. We are always more than happy to assist you if anything else comes up. Take care!

April 05, 2022

Knowledgeable and personable Internet Manager. No pressure sales environment. Learned new features of the CX-5. Enjoyed the hospitality and clean show room. Very competitive pricing and transp More

by ed.versolatto
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ahkir Muhammad
Apr 05, 2022 -

Horne Mazda Avondale responded

Hi Ed, thank you for taking the time to write a positive review! We are glad to hear our Sales Team was able to help you find a great new Mazda CX-5 and were able e to make your overall experience at our dealership pressure-free. If you ever need help with your new Mazda CX-5, feel free to give us a call at Horne Mazda Avondale.

April 05, 2022

Great experience and great people. Would have liked to take the car on a longer test ride though. More

by ali.miller9801
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
PAUL MARSCHALL
Apr 06, 2022 -

Horne Mazda Avondale responded

Thank you for your positive review. It is fantastic to know that our team could meet your expectations. Thank you for choosing Horne Mazda Avondale and we look forward to your next visit.

April 05, 2022

Then I am not going to submit this questionare. I do not expect to have to answer a test tomget my oil changed! More

by jmmays929
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Maria Jimenez, Ken Blake, Garrett Martin
May 04, 2022 -

Horne Mazda Avondale responded

Hello, we do not require a rating or questionnaire for an oil change but we appreciate the 5-star rating for our team here at Horne Mazda Avondale.

April 04, 2022

Friendly and on time - actually took me a few minutes early. Easy to make the appointment. More

by bd.stevenson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph Padilla
Apr 04, 2022 -

Horne Mazda Avondale responded

Thank you for the great review. We are so happy to hear you had easy and on time service. We are happy to assist with all your automotive needs at Horne Mazda Avondale.

April 04, 2022

Not professional! My car started showing sign of low oil 2 weeks after service and oil change. I took it back, the told me it was fixed and I picked it up, drove down More

by kobiekea
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Maria Jimenez
Apr 06, 2022 -

Horne Mazda Avondale responded

Hello, I would appreciate the chance to speak with you regarding your recent service experience. When you have a moment, please feel free to reach out to me so that we can address your feedback. I look forward to connecting with you. Thank you, Kim Yett General Manager kyett@hornemazdaavondale.com 623-600-7869

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