Horne Kia

2nd time around was even better Came here 2 yrs ago with horrible credit, got the car of my dreams, Toyota Carolla Sport, yes a Toyota at a Kia dealership, it was meant to be. It wa Came here 2 yrs ago with horrible credit, got the car of my dreams, Toyota Carolla Sport, yes a Toyota at a Kia dealership, it was meant to be. It was time to upgrade. Checked the available used cars, cause the credit is not quite there yet for new or lease. Talked with Stu, Leasing mgr, he really listened, he really understood what I was looking for. Got into a great Certified used Optima at a fantastic price, no hustling, no high pressure sales, just straight talk. I'll be back to trade in this car in a couple years and get that Lease/Purchase at the price I want with even better credit and it will Horne Kia all the way. Love you guys!! More

Great experience leasing Kia Optima There were easy to work with and friendly. Stu was honest and helped me navigate my first lease. They found the exact car I wanted and helped the fina There were easy to work with and friendly. Stu was honest and helped me navigate my first lease. They found the exact car I wanted and helped the finances work for me. I highly recommend this dealership. More

Easy and stress-free Stu was careful to listen to our wants and needs and present to vehicles that met our criteria. We are very happy with our Kia Soul and love the sun Stu was careful to listen to our wants and needs and present to vehicles that met our criteria. We are very happy with our Kia Soul and love the sun roof and navigation system. Everyone was friendly and we felt comfortable. Hector made the paperwork as easy and pleasant as possible. The setup for service will also be pleasant. We recommend the dealership and Stu wholeheartedly.. Jacci & Robert Hall More

The Best!! From the very first time I came into the dealership I was treated with respect and personable treatment. My Salesman Mark Deets went out of his way t From the very first time I came into the dealership I was treated with respect and personable treatment. My Salesman Mark Deets went out of his way to find just what I wanted in a car. I came back several times to the dealership and each time Mark took the time to go over all the questions I had. I was impressed by all the persons I came in contact with because they all seemed concerned and asked if I needed any help. Being from a sales background myself, it was refreshing to see that I was treated the way I treated my customers. Luis Ruiz, the sales manager, worked well with me when it came time to go over all the costs, and Stephen Snyder did my contract and handled all the paperwork. All in all I had a great experience at Horne Kia and will definitely be back. Got to love Horne Kia!!! Love my new car and I will surely be back to Horne. More

Rude & untrustworthy We had purchased an Optima through another dealership through some unfortunate circumstances the car we purchase had already been sold to someone els We had purchased an Optima through another dealership through some unfortunate circumstances the car we purchase had already been sold to someone else. So our salesman told us that Horne Kia had the the same car we wanted minus a few things. He told us to run by Horne ask for "TJ" and look at the car to see if the car would be suitable for us. If so the dealership we were working with would arrange a "dealer trade". We went to Horne met with TJ and met with the most unprofessional car salesman in business. He automatically tells us yes he has the car, ask his little salesman to go get, we look at it drive it everything is great. So we ask him if he will trade to the dealership we are working with because the deal is already done financing, down payment check etc. He flat out refuses because he said " he had just left that dealership 3 wks prior for management reason & he will not trade with them" He told he will do all the paper there making sound like he was going to honor the same deal as the previous dealership. He kept asking my husband what kind of deal they were giving him, we told him. Then he goes in to his office to crunch the numbers, comes out & tells us " he spoke with his manager & they have agreed to do the dealer trade because they couldn't sell us the car for the same deal & they were not going to lose $300 to earn a customer" We shook hands happy they had agreed to do the dealer trade so we could finally get the car we wanted. TJ promised us the car would be at the our original dealer the next day. So we received a call later that evening from our salesman from our original dealership only to find that the only reason Horne agreed to the trade was because our dealership had a car they wanted in return. So expecting to get our new car the next day we received a call from our dealership stating that Horne has gone back on their promise & will not honor the trade. I went down to Horne extremely upset wanting to know why they went back on their promise, TJ told me that our dealership didn't want the car because it a 2015 and we were looking at a 2014. They were some other words exchanged, the sales manager came out & talked down to me, dismissed & told me he wouldn't even sell me a car if I wanted to buy. Then I spoke with Mike the general manager which basically treated me the same way, said he stood behind his managers & he didn't need my business. We later found out from our dealership that when our salesman drove the car that Horne wanted for the trade, when he got there TJ tried give him a totally different car than we had drove & agreed on the night before. Our salesman was told by TJ that the car we drove the night before was the general manager's car & it had a lot of miles on it. Besides the car wasn't even on the property. I have never been to dealership to where there has been so many lies told, so many unsympathetic, greedy two faced crooked people in my life. I understand that the car salesman are know for this or they won't survive in the business, but to be as blatant as TJ was to air his dirty laundry regarding his issues with his previous dealership was something we didn't need to know or care about. We just wanted to buy a car. And to be told that they don't want or need your business is appalling. I would never recommend anyone even entertaining the thought to stepping foot in this place. More

Great Experience Love the Team There was no one in the entire dealership that did not greet us with a smile or a hello even if they were just passing by the desk. I've purchased ma There was no one in the entire dealership that did not greet us with a smile or a hello even if they were just passing by the desk. I've purchased many cars before and never felt quite this welcomed. Especially impress with first time salesman Brad Carpenter, a real people person, and the way the mangers and others on the team supported and mentored him. I would surely recommend this dealership and Brad. I am so happy I chose Kia for my latest purchase. Thanks Horne Kia, for making this a great experience. More

Thank you Horne Kia I worked with Ron recently while purchasing a new Sorento. Having driven a Sorento for the past 5 years, I knew exactly what I wanted. Ron bent ov I worked with Ron recently while purchasing a new Sorento. Having driven a Sorento for the past 5 years, I knew exactly what I wanted. Ron bent over backwards in helping me find the new Sorento that was just right for me, He was very personable and patient throughout the entire experience, as well as very knowlegeable about the features of the new Sorento. Also kudos to the new sales manager CJ or TJ? who had been there for just a few days but went out of his way to be helpful. Hector in finance was also patient, explaining everything as the process went along. I have to say, as painful as the car buying process can be, this was as good as it good as it gets! I also purchasedf my 2009 Sorento at Horne and knew I'd be well taken care of and I was not disappointed! More

Great quick service Awesome folks over at Horne Kia- Not pushy Floyd and Hector are the Best- Bought a 2015 Optima then i returned the next day and bought my wife a 2015 Awesome folks over at Horne Kia- Not pushy Floyd and Hector are the Best- Bought a 2015 Optima then i returned the next day and bought my wife a 2015 sportage! More

Horne Kia COMMITMENT!! Big SHOUT OUT to Jimmy (Service Manager)! I wasn't in the best of spirits when I had to call him to vent my frustrations on a 106 degree day during o Big SHOUT OUT to Jimmy (Service Manager)! I wasn't in the best of spirits when I had to call him to vent my frustrations on a 106 degree day during our AZ monsoon season, but he was very patient with me and explained the situation and even deferred some cost! I have been a longtime Horne Kia customer and will remain with them as long as they show loyalty and commitment. These days it is hard to find car dealership that will make things right in order to show good faith! Thank-you Jimmy! T. Kilanowski More

What an AMAZING experience! Great service! Got there upset by another service department at another dealership and Josh, along with all the help that was put into my Kia, made me Great service! Got there upset by another service department at another dealership and Josh, along with all the help that was put into my Kia, made me guarantee my return in the future. Thank you so much Josh for all your help and patience! You are all amazing for all your help! I can't say thank you enough! More