Horne Kia

internet manager was horrible the internet sales material was very misleading. read the fine print. He was even saying things after we walked out!! Not good. I would not the internet sales material was very misleading. read the fine print. He was even saying things after we walked out!! Not good. I would not trust this guy. More

my experience with Horne Kia I've been working with Horne Kia for five years and have purchased two cars, the first totaled after three months and I replaced it with a similar mod I've been working with Horne Kia for five years and have purchased two cars, the first totaled after three months and I replaced it with a similar model. I was so impressed with the way the Optima protected me in the crash that I wanted the same car again. The sales staff worked with me to make this happen. Since purchasing my second Optima all service work has been performed by their service department, in addition I have purchased tires and battery here. I've found the service department to be competitively priced, friendly a prompt. The new showroom and waiting area is clean and comfortable and a pleasant place to be. When I've left the car for service rides to and from the dealership have been provided without delay. My car is always returned clean and properly serviced. More

Great staff but not enough to get a sale My husband and I pulled into Horne Kia as we were very interested in the dealer promotions they were having on specific vehicles. Our interest was the My husband and I pulled into Horne Kia as we were very interested in the dealer promotions they were having on specific vehicles. Our interest was the Sorrento or Sportage. We had a budget for payment that we were looking for along with a good trade in for our 2014 Honda Odyssey. Our sales guy was good. He was able to respect our price range and budget that we needed to keep to. He showed us the several vehicles that could provide us that. We fell in love with one vehicle but after long night and back and forth conversations they just could not budge on the interest rate. It was much higher than we expected with a great credit score. Additionally they just could not match the trade in value that we got from another dealership with excellent interest rate so Kia lost our business in less than 24 hours. More

People are great services could be better I took my car and they had it for 24 hours due to my schedule, I asked them to vacuum not done, wiper fluid wasnt even filled for 140$ I got an oil ch I took my car and they had it for 24 hours due to my schedule, I asked them to vacuum not done, wiper fluid wasnt even filled for 140$ I got an oil change and my brand new wiper blades replaced (I did not ask for that mine where very nice and expensive ones I'm sure the mechanic is enjoying on his car). I told them when I needed the car but I had to call to make sure it was done. If I didn't want services done at the dealership I wouldn't go back. The people are fine but it always feels so rushed and Incomplete. More

Charged me for 1.5hrs labor, done 10 mins. work I went to have a problem with my door lock not locking when I pushed the button on my ley. I was told it would cost $66 for the evaluation of the pro I went to have a problem with my door lock not locking when I pushed the button on my ley. I was told it would cost $66 for the evaluation of the problem. After it had been evaluated, I was told the problem was the Junction box assy (IPM) and would take 1.5 hrs to replace it. I watched through their waiting room window of the service floor. It took the mechanic 10 mins. to replace it but they charged me for 1.5 hrs.($198). When I confronted the service manager about this. His reply was basically: 'that's the way it is' Lesson: if you take your car to this location, watch through window all work done and then check labor charges. More

Amazing experience everyone was very helpful and great! Eric Soto was great from the beginning to the end he got me the deal I asked for he was very helpful. Everyone else was very friendly Wayne Zapata in Eric Soto was great from the beginning to the end he got me the deal I asked for he was very helpful. Everyone else was very friendly Wayne Zapata in financing was great also. More

Service Dept Had my Kia Sportage in for service work and an oil change. Bryan did a great job and I was very satisfied. Car was clean and work was done in a time Had my Kia Sportage in for service work and an oil change. Bryan did a great job and I was very satisfied. Car was clean and work was done in a timely manner. Would recommend him to others. More

Horne Kia Just bought a new Kia Forte and I am loving it! One negative thing is too long to wait to get everything done from the start to finish. Just bought a new Kia Forte and I am loving it! One negative thing is too long to wait to get everything done from the start to finish. More

Horne Kia Service Always friendly, professional, and exceptional service! Crystal addressed all of our concerns and the service team never tries to sell something that Always friendly, professional, and exceptional service! Crystal addressed all of our concerns and the service team never tries to sell something that isn't needed... --The Bellmans More