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Horne Kia

Gilbert, AZ

4.1
603 Reviews
Whether you're from Gilbert AZ, Tempe, Scottsdale, Phoenix or anywhere in between, you can rest assured that when you shop for a new or used Kia, you're shopping for quality and reliability, no matter which model appeals to you. Qualifying for a loan or Kia lease couldn't be easier with our on-site financial enthusiasts at your back. We know all of the ins and outs of finding quality financing solutions, and that means you can spend less time going over paperwork and more time enjoying your new car. Once you're behind the wheel as an owner, Horne Kia continues to support your driving needs through our onsite service center. Our team is well-versed in everything automotive and utilizes the latest Kia parts, so you can count on solid routine maintenance and timely repairs when they're needed. When you can come to Horne Kia, you can have your Kia wishes granted. And let's face it: you deserve nothing less. Located at 1465 E Motorplex Loop in Gilbert. We know our job isn't finished until you're completely satisfied.
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1465 E Motorplex Loop

Gilbert, AZ

85297

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Showing 603 reviews

May 12, 2018

Outstanding Experience I wasn't planning on trading in my van until I saw the deal Horne Kia offered my daughter. Three weeks later, lots of research on line, test drives a More

by Lindaloveskia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phillip Koehn
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2018 -

Horne Kia responded

Hi, Lindaloveskia! Thanks so much for taking the time to let us know how we are doing. Phil is truly a dedicated to his customer service & client experience, we are happy to hear it is apparent! Congratulations on your new vehicle and please let us know if we, or Phil, can be of any future assistance. Thanks so much! Happy driving!

May 12, 2018

Good Experience at Horne Kia We just purchased Our 2nd vehicle from Horne Kia . I had a good experience the First time I purchased a vehicle, which is why I went back. It was an More

by LW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phillip Koehn
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2018

Outstanding Custmer Service I had the pleasure to meet Chris and with his open handed friendship and his hardworking dedication to get me into a Optima was amazing. Hands down on More

by Mallen2318
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2018 -

Horne Kia responded

Hi, Mallen2318! Thanks so much for taking the time to let us know about your visit with us! Chris is an amazing sales professional and one of our hardest working team members! We are happy to hear it was apparent in your visit and you were able to get into the Optima of your dreams. Congratulations on your new purchase, let us (or Chris!) know if we can be of any further assistance. Happy driving!

May 07, 2018

High expectations deflated I had bought another car from Horne Kia before and had high expectations from them and would have recommended them BEFORE this trip. When I was ready More

by cpsavage76
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Barbara Bloss
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roxana Fador, Tony Hernandez
May 11, 2018 -

Horne Kia responded

Hi cpsavage76, I am sorry to hear you had a negative experience with us here at Horne Kia. Unfortunately, it is our company policy not to do dealer trades. However, I understand that you did not want miles on the vehicle. Even if we did accept a dealer trade, the vehicle we would acquire would always have some variation of mileage. We did have the vehicles with your desired specifications, but unfortunately, they have been used as company demos and had acquired over 100 miles. We did try to show you vehicles that were close to your preferences with zero mileage, but unfortunately, we did not have exactly what you were looking for. We apologize for the inconvenience and hope in the future we may be able to earn back your business. Please give me a call directly at (602) 290-1501 to discuss if there is anything we can do on our end to remedy your visit with us. Thank you, Kylor Messmer Internet Director

May 05, 2018

experiences A i have worked with barbara bloss since she started with kia my experiences working with her has been absolutely wonderful. I am not easy to deal More

by 9999t
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Barbara Bloss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Service Consultant
May 05, 2018

Great Service! Fantastic service. Roxanna was wonderful and she made buying a car easy and stress free. She helped get us down to the price we wanted right away! More

by heather lee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roxana Fador
May 04, 2018

AMAZING!! Barbra was absolutely amazing!! She made the car buying process so easy!! She is so friendly and personable and I will recommend her to anyone looking More

by kailin2016
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Barbara Bloss
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2018 -

Horne Kia responded

Hi, Kailin2016! Thanks so much for taking the time to leave us a review! We are so happy to hear Barb was able to assist you in your purchasing process and the experience was wonderful! We look forward to earning your business for the years to come and cannot wait to share your kind words with Barb! Congratulations on your purchase & thanks again!

May 03, 2018

Kia optima Barbara is the best. This is my second car with her and each time she has made sure I got a car that i liked and the best fit for me. Her customer s More

by Cowboys1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Barbara Bloss
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2018 -

Horne Kia responded

Hi, Cowboys1! Thanks for taking the time to leave us a review! Barb loves her customers and we are happy to see the feeling is mutual! We cannot wait to share your kind words with her and look forward to your next visit with us. Congratulations on your new vehicle, happy driving!

April 29, 2018

Excellent service We all know that buying a car can be a very long and stressful process but Roxana made the whole experience easy and painless, she was very friendly a More

by JoyH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roxana Fador
May 04, 2018 -

Horne Kia responded

Hi, Joy! Yes, we completely understand how stressful a new vehicle purchase can be! We are happy to hear Roxanna was able to assist you and make it a great experience! Thanks for taking the time to leave us a review, we cannot wait to share your kind words with Roxanna! Congratulations on your new vehicle, happy driving!

April 28, 2018

Great experience at Horne Kia I was very pleasantly suprised with the outstanding customer service and family feeling with Barbara Bloss at Horne Kia. They took the time to actual More

by vegasbiker17
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Barbara Bloss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kylor Messmer
May 04, 2018 -

Horne Kia responded

Hi vegasbiker17! Wow, what an amazing review!! Thank you for taking the time to acknowledge our staff is here to more than just "sell you a car" and we are happy to hear it shows! Please keep us in mind for any of your future vehicle needs, it would be our pleasure to assist you again! Congratulations on your new vehicles! Happy driving!

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