Back

Horne Kia

Gilbert, AZ

4.1
602 Reviews
Whether you're from Gilbert AZ, Tempe, Scottsdale, Phoenix or anywhere in between, you can rest assured that when you shop for a new or used Kia, you're shopping for quality and reliability, no matter which model appeals to you. Qualifying for a loan or Kia lease couldn't be easier with our on-site financial enthusiasts at your back. We know all of the ins and outs of finding quality financing solutions, and that means you can spend less time going over paperwork and more time enjoying your new car. Once you're behind the wheel as an owner, Horne Kia continues to support your driving needs through our onsite service center. Our team is well-versed in everything automotive and utilizes the latest Kia parts, so you can count on solid routine maintenance and timely repairs when they're needed. When you can come to Horne Kia, you can have your Kia wishes granted. And let's face it: you deserve nothing less. Located at 1465 E Motorplex Loop in Gilbert. We know our job isn't finished until you're completely satisfied.
Contact Dealership

1465 E Motorplex Loop

Gilbert, AZ

85297

Directions

By Type

Showing 602 reviews

July 03, 2022

Josh Kirby thx for getting my 2014 kia soul back running you are the BIG DOG Gonna miss the service More

by browniearp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Kirby
Jul 05, 2022 -

Horne Kia responded

Hello! Thank you for sharing your wonderful review with us. We are happy to read that our Service Team provided you with excellent service. Thank you for being a valued customer.

Jul 08, 2022 -

browniearp responded

Josh is the main dog

July 02, 2022

LIARS, LIARS, LIARS I have never more more disappointed and more pissed off at anything like I was today. We went to Horne Kia to see a used car they had for sale, Malik was our salesman, house liar, we to More

by Houseofhutch
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Malik
Jul 05, 2022 -

Horne Kia responded

Hello, I appreciate you taking the time to share the details of your sales experience at Horne Kia. Would you please reach out to me so that we may further discuss this? Thank you, Josh Bauman General Manager Horne Kia (480) 725-5220

May 28, 2022

Thought we had a deal on a EV6 at MSRP no dealer adds but as car was arriving tried to charge me $2500 in dealer adds. Said its "required" on every car---- and they do it on every car--well not on mine!!! More

by sgarvin
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joshua Bauman
1.0
This rating includes all reviews, with more weight given to recent reviews.
Barbara Bloss
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2022 -

Horne Kia responded

Thank you for your feedback. We take customer care very seriously at Horne Kia and I would like to discuss the experience you have shared. I would greatly appreciate it if you would reach out to me at your earliest convenience. I hope to hear from you soon. Josh Bauman General Manager Horne Kia (480) 725-5220

May 30, 2022 -

sgarvin responded

Unless you will honor your agreement on the OTD price of EV6 there is nothing to discuss. If you want to direct Barbara to do so under the terms you and Dave agreed LMK

May 18, 2022

Had worked a great deal. Almost to the end brought final paperwork all numbers changed. Salesman trying to explain they misunderstood the original agreement which is no where More

by koc9757
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jordan
May 19, 2022 -

Horne Kia responded

Hello, Thank you for sharing your review for us here at Horne Kia. I would like to learn more about the quality of our services during your car-buying experience. Please contact me directly to further discuss. Thank you, Josh Bauman General Manager Horne Kia (480) 725-5220

April 18, 2022

Honest, professional, friendly sales and service. We have bought 2 vehicles there. The most recent purchase Nick P helped us. He was awesome! Patient, professional, and honest. We highly recommend More

by Chris T
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick P
Apr 18, 2022 -

Horne Kia responded

Hi Chris, We're fortunate to have an amazing Sales Team and we appreciate you taking the time to write such a nice review about our staff here. I'm thrilled to learn your time at Horne Kia was productive, efficient, and an overall positive one. We hope you're enjoying your vehicle and we look forward to seeing you again! Josh Bauman General Manager Horne Kia (480) 725-5220

April 11, 2022

Went there to buy a KIA EV6 and was told I would have to pay 10k over the asking price because they can’t get them. Way to screw your customer base. Will never go back. More

by ipon70
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Random sales person
Apr 12, 2022 -

Horne Kia responded

Hello, Thank you for sharing your review. I would appreciate the chance to address your feedback regarding our pricing. Please reach out to me when you have a moment to discuss this further. Best regards, Josh Bauman General Manager Horne Kia (480) 725-5220

April 05, 2022

I came in and met with Jordan Flowers and he showed me great hospitality. He made the process enjoyable and stress free. I couldn’t have asked for a better experience at Horne Kia. More

by Jordan R
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Flowers
Apr 06, 2022 -

Horne Kia responded

Jordan, thank you for sharing your wonderful review of our Sales Team here at Horne Kia. We strive to provide the best service possible for our customers. We value your business Josh Bauman General Manager Horne Kia (480) 725-5220

March 11, 2022

Dealing with Horne Kia was the worst experience I've had trying to purchase car in over twenty years. I asked multiple times(including to the GM) if the Internet price (showing a 2158 discount) was correct More

by prmckinney
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joshua Bauman
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2022 -

Horne Kia responded

Hello, Thank you for taking the time to share your review. I would appreciate the chance to speak with you regarding your sales visit and the final price of the vehicle in question. When you have a moment, please feel free to reach out to me directly. I look forward to connecting with you. Best, Josh Bauman General Manager Horne Kia (480) 725-5220

February 27, 2022

A pleasure to work with. Haydar went above and beyond. My daughter and I will be recommending him to our friends and family! More

by christychandlee76
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Haydar Fadlallah
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2022 -

Horne Kia responded

Hello Christy, Thank you for your feedback and patronage! We're glad to know that our staff was up to par with our quality standards, and are grateful to you for recommending everyone to come to Horne Kia.

February 09, 2022

Misleading salespeople not trustworthy -do not do business with them - regret ever walking in the door More

by IHateHorneKia
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joshua Bauman
1.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2022 -

Horne Kia responded

Hi, Thank you for sharing your review for our Sales Team. I would like to learn more about your experience. Would you mind reaching out to me directly about your concerns? I hope to connect soon. Best, Josh Bauman General Manager Horne Kia (480) 725-5220

Feb 10, 2022 -

IHateHorneKia responded

I have responded to several emails that have come directly from you asking for feedback and never received anything back before. Why don’t you look through your emails and start responding to complaints!

Feb 10, 2022 -

IHateHorneKia responded

I have responded to several emails that have come directly from you asking for feedback and never received anything back before. Why don’t you look through your emails and start responding to complaints!

...
15
...