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Horne Kia
Gilbert, AZ
600 Reviews
Whether you're from Gilbert AZ, Tempe, Scottsdale, Phoenix or anywhere in between, you can rest assured that when you shop for a new or used Kia, you're shopping for quality and reliability, no matter which model appeals to you.
Qualifying for a loan or Kia lease couldn't be easier with our on-site financial enthusiasts at your back. We know all of the ins and outs of finding quality financing solutions, and that means you can spend less time going over paperwork and more time enjoying your new car.
Once you're behind the wheel as an owner, Horne Kia continues to support your driving needs through our onsite service center. Our team is well-versed in everything automotive and utilizes the latest Kia parts, so you can count on solid routine maintenance and timely repairs when they're needed.
When you can come to Horne Kia, you can have your Kia wishes granted. And let's face it: you deserve nothing less. Located at 1465 E Motorplex Loop in Gilbert. We know our job isn't finished until you're completely satisfied.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 600 reviews
June 16, 2023
Will never buy from Horne Kia again. I bought a Pre Owned 2016 Honda Pilot here, only to find out it has transmission problems 10 days later. Day 10 I took it for a transmission fluid ch I bought a Pre Owned 2016 Honda Pilot here, only to find out it has transmission problems 10 days later. Day 10 I took it for a transmission fluid change at Honda and after about a week the kick backs in shifting gears were back….. During purchase I asked about warranties since I’m buying from a dealer I figured there would be at least a 30 day warranty or something since I’m paying premium compared to going through Craigslist. I kept being told finance will go over the warranty when I asked during the process. I signed a paper to buy the car only to find out, they only have a 3 day return opportunity “not a warranty which isn’t really disclosed” and their cheapest extended warranty was over $4000, obviously declined. I still bought saying to myself “this is a dealer, this car should be in great shape mechanically or it wouldn’t be on the lot”. Big Mistake Don’t buy pre owned from this dealer when they don’t have an included warranty on the cars themselves at all. On top of that it came with the “we already did the work” added in fees for paint protection, car theft and some other ridiculous non sense that’s never used which tacked on just over $1000. GO SOMEWHERE ELSE OR TO BE HONEST JUST BUY FROM CRAIGSLIST, THERE IS NOTHING HORNE KIA CAN DO THAT IS ANY DIFFERENT THEN BUYING FROM ANOTHER PERSON SELLING ONLINE. YOU WILL SAVE SEVERAL $1000s, EXTENDED WARRANTIES YOU CAN GET ON YOUR OWN, THATS CHEAPER! THEN THEIR COST. A REPLY FROM THE "GM" ALWAYS FOLLOWS A COMMENT TO CALL HIM, I HAVE AND EVERYTIME HE IS IN A MEETING SO I LEAVE A MESSAGE AND HAVE NEVER RECEIVED A CALL BACK. More
by Hondaguy7
Employees Worked With
June 09, 2023
Horne Kia has a wonderful selection of New and Used vehicles to choose from and the staff is very helpful and friendly. We worked with Josh Galvan who made the whole process of trading in our current v vehicles to choose from and the staff is very helpful and friendly. We worked with Josh Galvan who made the whole process of trading in our current vehicle a great experience. More
by Irisg
Employees Worked With
Josh Galvan
June 06, 2023
This dealership attempted to rip me off when they tried to tell me my trade in (2019 Toyota Tundra) was only worth 25K. I always do my homework well in advance of arriving at a dealership and I knew my tru to tell me my trade in (2019 Toyota Tundra) was only worth 25K. I always do my homework well in advance of arriving at a dealership and I knew my truck should be valued between 34K and 38K. Needless to say I walked out and drove straight to Tempe Kia where I knew I should have gone in the first place. They always take care of me at the Tempe Auto Group (Dodge, Chrysler, Jeep, Kia, Ram). Stay away from Horne and save time and money at Tempe. More
by Afinken
Employees Worked With
Abdul Hussein
May 01, 2023
Just wanted to get the word out that working with Josh Galvan on the purchase of a 2023 Kia Sorento Hybrid was the best buying experience I have had in my many years of car purchases. At each point in the Galvan on the purchase of a 2023 Kia Sorento Hybrid was the best buying experience I have had in my many years of car purchases. At each point in the process, Josh made sure I understood and was satisfied before moving to closing the deal. It is rare to feel that he was working for me as well as the dealership. Thanks again Josh and always happy to recommend you to folks looking at Kia. More
by RGLENN612
Employees Worked With
Josh Galvan
April 28, 2023
Stay away from this dealer. While Kia is a good vehicle, this dealership does not care about customer care or your pocket book. I spent 10 hours trying to lease a hybrid vehi While Kia is a good vehicle, this dealership does not care about customer care or your pocket book. I spent 10 hours trying to lease a hybrid vehicle and was met with errors in their sales staff and managerial staff 5 times. I was told they could meet my expectations only to find out days later they could not. My experience their was not only deplorable, they also pulled my credit without my authorization and without me being able to pick-out a vehicle suitable to my needs. The sales staff there is clueless and does not know how to ask technical and financial questions with top executives. Again, I recommend you look at other Kia dealers if you are serious about buying a vehicle b/c you may be wasting your valuable time being lied to and then surprised at the table. Buyer beware! Hence a rating of "ZERO". More
by Bob R
Employees Worked With
Sales Manager
April 26, 2023
Barbara Bloss was the reason we bought our Sorento Hybrid from Horne. Her customer service is stellar. She treated us with care and concern, and kept us apprised of the status of our car. We felt comfortable from Horne. Her customer service is stellar. She treated us with care and concern, and kept us apprised of the status of our car. We felt comfortable that we would get the best deal possible and she came through. If you are looking for a Kia, we highly recommend that you contact Barbara! More
by brucesatow
Employees Worked With
April 25, 2023
Barbara was amazing and was absolutely outstanding! ! I would recommend everyone go to this Horne kia location and see her!!! Wow!! ! I would recommend everyone go to this Horne kia location and see her!!! Wow!! More
by stephen23217
Employees Worked With
March 27, 2023
I recently bought a car from here, and had the pleasure of working with Josh. He was extremely accommodating and worked with me every step of the way to make sure that I got a deal that I was happy with! H of working with Josh. He was extremely accommodating and worked with me every step of the way to make sure that I got a deal that I was happy with! He goes above and beyond for his customers, and I would happily refer my friends and family to him! More
by Kelsiembowman
Employees Worked With
Josh
