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Hopkins Acura - Service Center

Redwood City, CA

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240 Reviews

240 Reviews of Hopkins Acura - Service Center

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August 09, 2018

Service Advisor Noah is Great! I had a seamless experience getting my car serviced. I had Noah as my service advisor the last few times and he's great! He's quick, informative, and More

by rickeyo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Noah, Terry Clark
August 09, 2018

Brake repair Staff is always friendly when I visit. I have been coming to Hopkins Acura for years and I’m never disappointed with their service or staff. More

by exgen99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Noah, Kah Fai Tse
August 08, 2018

MDX service Noah is fast and friendly. He keeps me informed. The car is always ready when they say and I can plan mr morning accordingly. Great job Noah! More

by kpike0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Noah
August 07, 2018

Repeat My vehicle has known no other service center, all work is done through the dealership and the service consultant Terry, is a pleasure to work with. More

by CRJOSSELYN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Clark
August 07, 2018

Good Experience Staff was helpful and work seems solid. The price was comparable to other sevice departments. I plan to have them service my vehicle in the future. More

by Vee14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Clark
August 06, 2018

Oil change The service department is ran very well. I am very satisfied with the service I received. I will definitely be returning to bring my car in for serv More

by NOAHPINEDA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Conrad, Kah Fai Tse
July 24, 2018

Excellent overall. I am very pleased with all aspects of the service. My questions were answered with clarity and respect. Thank you for the shuttle ride also. More

by Geeble
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Noah , Terry Clark
July 23, 2018

Thorough and efficient Mark was great throughout the whole process. He was friendly and knowledgeable about what needed to be done, including what I needed to follow up with More

by old acura mdx
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Conrad
July 21, 2018

Everyone was very helpful. I was very happy when I called to make an appointment someone answered right away. I was able to get an appointment with 24 hours, very happy about t More

by LCKINNEY7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
NOAH!
July 21, 2018

Fast and Quick I brought my vehicle in to drop off in the afternoon for a next day early morning appointment. They were able to replace my alternator the same day, More

by RSHOOD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Clark