Hopkins Acura

Good smooth experience Very good and smooth experience. I had a hiccup with the loan approval for financing the purchase which Luke and team got resolved quite efficiently. Very good and smooth experience. I had a hiccup with the loan approval for financing the purchase which Luke and team got resolved quite efficiently. More

Excellent service! This dealership always provides top notch service. Always a pleasure to do business here. I have been assisted by Mark several times and he provides o This dealership always provides top notch service. Always a pleasure to do business here. I have been assisted by Mark several times and he provides outstanding service. More

Very good crew Everyone I had contact with was very professional and they were on time! Also loved the car wash and vacuum! The editing area had drinks and snack whi Everyone I had contact with was very professional and they were on time! Also loved the car wash and vacuum! The editing area had drinks and snack which is also a nice touch!! More

Excellent! The people there are so nice and professional. They helped me and fix the problem I had with my vehicle. They even put me in the same car I was drivi The people there are so nice and professional. They helped me and fix the problem I had with my vehicle. They even put me in the same car I was driving while they kept my car over night. I love Acura Hopkins! I highly recommend! More

Car Service I made an online appointment and upon arrival, was waited on immediately. Noah was polite, professional and made suggestions for service needed. I wai I made an online appointment and upon arrival, was waited on immediately. Noah was polite, professional and made suggestions for service needed. I waited in the showroom and Noah came in about halfway through to explain some of the work already performed. He also set my expectation as to how much longer I would have to wait. Once my car was completed he had it washed and vacuumed. All in all I was extremely pleased with the service and especially with Noah! More

Well organized, on time experience Our Acura MDX has always been an incredibly comfortable, trustworthy car. We feel the same way about this dealership. On time, great service. Trustw Our Acura MDX has always been an incredibly comfortable, trustworthy car. We feel the same way about this dealership. On time, great service. Trustworthy personnel, no delays or issues left unresolved. More

competent dealership with excellent customer service First experience leasing a new RDX. The Employees are knowledgable and courteous. Excellent cooperation among employees. Josh and John were a pleasure First experience leasing a new RDX. The Employees are knowledgable and courteous. Excellent cooperation among employees. Josh and John were a pleasure to work with. More

Car buying made easy We bought a car today from hopkins and i will have to say it was one of the better experiences i have ever had at a dealership. Thumbs up to Josh and We bought a car today from hopkins and i will have to say it was one of the better experiences i have ever had at a dealership. Thumbs up to Josh and Ace for your great service. Signed, very happy customer😊 More

Service is below par and over priced Took in my NSX for noise at the base of the steering column that turned out to be a simple loose part--$209 min per/hr. They then tried scare tactics Took in my NSX for noise at the base of the steering column that turned out to be a simple loose part--$209 min per/hr. They then tried scare tactics to UPSELL every other service and did not offer to use the extra time from that to complete the other services. Asked for follow up and nothing. Would probably not go back for routine work like oil change, battery, tires... as they priced themselves out of condsideration. More

Worst experience ever which was never expected at any Acura I visited Hopkins Acura on 05/30/2015, to complete the paperwork for 2016 Acura RDX. I requested for a internet quote when Pablo from Hopkins called m I visited Hopkins Acura on 05/30/2015, to complete the paperwork for 2016 Acura RDX. I requested for a internet quote when Pablo from Hopkins called me and I did mention that I am working with other dealership and I am just waiting on the vehicle confirmation. He mentioned he would be able to do price match and also get me the vehicle within 2 days as sister dealership have one already. But in order to get one, he would need me to complete the paperwork for which he needed me to be there. I did give him the price when he called first time and he called me back after checking with the manager that they would be able to do the price match and I was ok and didn't wanted to negotiate anything on it. On the day when I reached Hopkins with my 9 month pregnant wife, he just backed out saying he never agreed on price and I never gave him numbers which I don't think anyone would do before visiting the dealership atleast confirming the prices. The mistake I did I never got his confirmation from him on email. But I had my worst experience ever at the dealership, I have visited so many but never been treated like this and I am so pissed off because for this kind of experience I took my 9 month pregnant wife along. More