Hopkins Acura

Customer service Very knowledgable and provides good customer care with follow ups even on weekends. I would recommend to others for the services and customer care fr Very knowledgable and provides good customer care with follow ups even on weekends. I would recommend to others for the services and customer care from hopkins. More

Excellent Service Terry was very professional and prompt every part of the process (including the shuttle ride) was friendly and professional. This was the second time Terry was very professional and prompt every part of the process (including the shuttle ride) was friendly and professional. This was the second time I have used this dealership for service and it has exceeded my expectations each time. For someone who deals with the public professionally I really appreciate the level of service that is provided. More

Professional and quick. The accelerated service is very convenient. More importantly, service advisor delivered as promised and on time. 30-45 min for a A1 service. Waiting The accelerated service is very convenient. More importantly, service advisor delivered as promised and on time. 30-45 min for a A1 service. Waiting area is a bit dingy and could use better coffee and snacks. More

Awesome sales experience afain This was my second lease with Hopkins and all who I had contact with were helpful, and attentive to my needs and concerns including great pricing, I w This was my second lease with Hopkins and all who I had contact with were helpful, and attentive to my needs and concerns including great pricing, I would definitely reccomend their services special kudos to Artur, Christian and Luke More

Getting work done on my car. Mark did a great job helping me set up and scheduled my service to fix a paint issue with my car. He was very accommodating. The day I brought in my c Mark did a great job helping me set up and scheduled my service to fix a paint issue with my car. He was very accommodating. The day I brought in my car, Terry was very helpful getting me set up with the courtesy rental car. After the service was done, Kah was helpful with returning the rental and taking me to my car to look over the work. Overall, I had a great experience and everyone was professional and helpful. I would definitely go back if I needed service again. More

Great internet experience Emailed Dealership, Daniel responded. Quick process, start of talks to picking up car less than 1 week. Accommodating. Best part was he always picked Emailed Dealership, Daniel responded. Quick process, start of talks to picking up car less than 1 week. Accommodating. Best part was he always picked up the phone or responded to texts quickly. More

Great service! Went in for an oil change and tire rotation. Everyone was great, kept me up to date and got things done early. They even changed my windshield wipers Went in for an oil change and tire rotation. Everyone was great, kept me up to date and got things done early. They even changed my windshield wipers at no extra charge! More

Very pleasant, knowledgeable, and fair Sales rep Daniel was very knowledgeable, pleasant and efficient. My wife loves the vehicle (an mdx) as do I. I would recommend you guys to anyone who Sales rep Daniel was very knowledgeable, pleasant and efficient. My wife loves the vehicle (an mdx) as do I. I would recommend you guys to anyone who asks. Thanks! More

Great experience! I did my research. Knew exactly what we wanted. I have emailed multiple dealers and asked for their best price. Artur T. got back to me within minutes I did my research. Knew exactly what we wanted. I have emailed multiple dealers and asked for their best price. Artur T. got back to me within minutes. I waited a few more days to see what other dealers have to offer. Artur's deal was by far the most competitive. I really thought it would be an "over promise/under deliver" situation. Nope! We went in and got the deal that was promised... and even better! Artur and his manager were amazing. They were super knowledgeable, friendly and yet professional. While we were finalizing some paperwork, Artur himself made the car flawless for us! He then spent ample time making sure we learn the technologies and safety features of our new MDX. We are truly happy customers! Artur even followed up the next day making sure we are enjoying the car. In addition, Artur even offer for us to ask him any questions regarding the car and he will shoot a step by step instructional video and send to us. Keep up the good work Artur! You make Acura from good to great! More

Always pleased with the service department. Terry Clark is always helpful and accurate in estimates of repairs. Car was ready faster than I thought it would be. I have never had to return the ca Terry Clark is always helpful and accurate in estimates of repairs. Car was ready faster than I thought it would be. I have never had to return the car for correction of repairs. More