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Hopkins Acura
Redwood City, CA
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Highest recommendation We received outstanding support and accommodations. We have several more cars to purchase, and will be using this dealership for them all. This was a We received outstanding support and accommodations. We have several more cars to purchase, and will be using this dealership for them all. This was a pain-free purchase. More
Simply Excellence I like the service they provide. Awesome team. You can relax , have some beverages at the launch area while waiting. The sale representative always op I like the service they provide. Awesome team. You can relax , have some beverages at the launch area while waiting. The sale representative always open to match your needs of what you looking for in a vehicle. Either for buying or leasing. From my experience, I recommend Luke Champman he follows up with you and provides the services mention above. He provides you with great options and information regarding the vehicle you are interested. Luke is very knowledgeable and makes your time worth it. More
Awesome customer service, knowledgeable and very quick. I have taken my MDX in for service to Hopkins a few different times and every time the service advisors have been professional, attentive and extremel I have taken my MDX in for service to Hopkins a few different times and every time the service advisors have been professional, attentive and extremely helpful. At times when I asked for certain items they were open about whether it was really ne see and educated me on why or why not. Highly recommend them! More
Good service, fast! Was able to get an appointment last minute quickly! Kah-Fai and Anthony got me in and out quickly for an A1. The only thing I marked down is the deale Was able to get an appointment last minute quickly! Kah-Fai and Anthony got me in and out quickly for an A1. The only thing I marked down is the dealership itself (it’s old) and price. More
Good Service I waited while auto was being serviced. My wait was less than hour. Was informed as it was progressing through the process. Also had a car wash whi I waited while auto was being serviced. My wait was less than hour. Was informed as it was progressing through the process. Also had a car wash which was needed. 5 ***** More
service of my TLX It was the best service experience I have ever experienced! Starting with the service advisor, Kah Fai to the mechanics! A great experience all arou It was the best service experience I have ever experienced! Starting with the service advisor, Kah Fai to the mechanics! A great experience all around!! More
Very good service Terry helped me on the issue checking and provided prompt responses to all my questions. The loaner service was great as well. The technicians were ch Terry helped me on the issue checking and provided prompt responses to all my questions. The loaner service was great as well. The technicians were checked all the potential issues on my brake system. Overall the car got all the brake issues resolved and it runs great now! More
New to me Acura MDX Luke spent time with my wife and I to make sure our questions about the car were answered fully. He knew his way around the different years and model Luke spent time with my wife and I to make sure our questions about the car were answered fully. He knew his way around the different years and models. No pressure to buy. I’d be happy to work with him again. More
Appreciated exclamation of what they planed to do I was treated in a very professional manner.and appreciated how they explained what they were going to do and then showed me what was done. They were I was treated in a very professional manner.and appreciated how they explained what they were going to do and then showed me what was done. They were quick and efficient. More
Transmission repair Very professional...Every part of the repair was explained to me and completed very timely. I was worried bout having a completely new transmission do Very professional...Every part of the repair was explained to me and completed very timely. I was worried bout having a completely new transmission done but they found the core problem which was much more minimal in cost and service. More