Hoover Chrysler Dodge Jeep RAM

Believe the bad reviews on Yelp! This place is shady with a capital ‘S’. On two difference occasions, we had inquired about a Ram pick-up and received so many different responses with regard to final price. a capital ‘S’. On two difference occasions, we had inquired about a Ram pick-up and received so many different responses with regard to final price. At one point, the salesman, Ed O’Brien, claimed that ALL dealerships in the Southeast have suspended rebates on vehicles and the Affiliates Rewards program. Apparently, it happened at exactly midnight on Monday – very specific timing. Also, note that the final price that they show on their website for any vehicle is bogus – it’s clickbait, essentially. I have a voicemail from Ed that actually states that I had lost over $3,000 in rebates as of midnight on Monday because Chrysler suspended all rebates. Apparently, this was due to a fire in a Chinese computer chip-making factory. Then, I was told that there will be a severe shortage of trucks over the next 30 days which is why no dealerships are honoring the Affiliate Rewards program. So, I called the Affiliate Rewards program to confirm this information and I was told that this was the first they heard of this “suspension.” Tristan said that if Chrysler/Fiat had suspended this program, she’s sure that she would have been notified. Even doing a Google search, there’s absolutely nothing supporting what Ed and his manager were claiming. So, then I called 2 other dealerships in the area and they also had not heard of the Affiliate Rewards program being suspended or rebates being terminated altogether. So, I asked Ed to clarify this and, what do you know, he called me back to say that it is, in fact, just Hoover Dodge Summerville that isn’t honoring the Affiliates Rewards program. He said that dealerships are upset that they’re not making money because of a shortage of vehicles coming out of the factory due to the chip shortage. My recommendation to Ed, his manager and all of the other employees there is to not speak on behalf of ALL dealerships in the Southeast. Before even having that conversation with Ed, my husband had a conversation with CJ about a pickup 2 weeks earlier. They had gone back and forth about the price and finally, my husband had asked to CJ to send over the final number, in writing, and there was a line called ‘Total Financed Aftermarkets’ actually adding over $4,000 to the price. This was never discussed prior to receiving the proposal. When questions, CJ said they had to this because this particular vehicle came with special floor mats, lug bolts and edge guards. We couldn’t believe it especially since the items he listed definitely don’t total $4,000. It’s kind of like the shell game or smoke and mirrors. So, after dealing with 2 different salespeople on 2 different occasions and being given really weird reasons for them jacking up the final price, I’d recommend looking elsewhere. Car buying is stressful enough, but when you’re dealing with people that are out to squeeze every dollar from the public, many of whom are struggling themselves, it shows very poor salesmanship. I think everyone is aware that there is a shortage of computer chips and inventory, but at least be transparent about your pricing; don’t add on items without first discussing them with the customer; don’t make blanket statements about ALL dealers; don’t show a final price on your website that’s $10,000 less than MSRP when you know NO one is going to qualify for every rebate when you’re no longer offering rebates. More

All staff were friendly! They made our purchase easy! Definitely the place to buy your next vehicle! They made us feel comfortable in the purchasing of our car! Definitely the place to buy your next vehicle! They made us feel comfortable in the purchasing of our car! More

I purchased my 2021 Jeep Wrangler from Hoover Chrysler Dodge Jeep Ram and I am absolutely loving this Snazzy Snazberry beauty! KJ Roberts sold me on this Jeep the first moment I saw it but... we had some Dodge Jeep Ram and I am absolutely loving this Snazzy Snazberry beauty! KJ Roberts sold me on this Jeep the first moment I saw it but... we had some work to do to get me to pull the trigger. KJ was instrumental in helping my deal happen. He was very professional, courteous and knowledgeable. I thoroughly recommend KJ Roberts and this dealership. Everyone from the Sales manager to the finance guru were awesome to work with. I am very pleased with my purchase, go see KJ Roberts and tell him Cathy sent ya :) More

I love in Sun City Bluffton. I went to a local dealer.. they failed miserably. I checked out two dealers in Savannah.. they failed miserably. I found Drew at Hoover and he provided the information I needed they failed miserably. I checked out two dealers in Savannah.. they failed miserably. I found Drew at Hoover and he provided the information I needed quickly, or a deal together better than anyone else, and have awesome customer service on and before delivery. More

I live in Conway South Carolina to both dealerships in my area. No one had the vehicle of my choice it was located in Summerville South Carolina home of Hoover Dodge Jeep. After calling in speaking with D area. No one had the vehicle of my choice it was located in Summerville South Carolina home of Hoover Dodge Jeep. After calling in speaking with Drew a sales representative. He went above and beyond to help me in my news. And thanks to him I am a proud owner of a new 2021 Jeep Grand Cherokee high altitude. Also to help me out they delivered it a 150 miles away. Thank you Drew and to Hoover. I never thought buying could be easier Not to meet you don't think I will go in my area again. How will be a repeat. Thanks again to the Hoover family More

They were all professional and friendly it was one of the few car purchases I had that the experience was enjoyable. Correy Williams was a standup guy and very professional they went above and beyond to help few car purchases I had that the experience was enjoyable. Correy Williams was a standup guy and very professional they went above and beyond to help my wife and I and I would recommend anyone who is looking to buy or trade in a car to go here More

Great dealership to work with. They do all they can to please the customer. Ask for Adam, he'll take care of you. Straight forward deals👍👍 please the customer. Ask for Adam, he'll take care of you. Straight forward deals👍👍 More

The best support I've ever received getting a new vehicle. Got the vehicle I wanted, for a great price!!! 100% open and honest communication given. vehicle. Got the vehicle I wanted, for a great price!!! 100% open and honest communication given. More

I couldn't be more grateful for the two men that helped with my purchase! A true blessing!! Thank you guys so much! From the time I reached out through an email and then finally arriving to the car-lot (af with my purchase! A true blessing!! Thank you guys so much! From the time I reached out through an email and then finally arriving to the car-lot (after a two hour drive) everyone was helpful! Big thanks to Stanley! He was the BEST! I appreciated you and your amazing partner, who found the perfect car and price for me! Thank you, thank you, thank you! More

I’ve done 2 deals on new cars with Steve Green and the process was very easy from start to finish. He is very transparent and honest! It’s always a pleasure! process was very easy from start to finish. He is very transparent and honest! It’s always a pleasure! More