Honolulu Volkswagen

Recall updates Friendly, expedient service, convenient shuttle, clean waiting area, gourmet coffee was excellent. I would recommend highly. Next vehicle will be ano Friendly, expedient service, convenient shuttle, clean waiting area, gourmet coffee was excellent. I would recommend highly. Next vehicle will be another VW. They even washed my car. More

Came in for a transsmission check Very fast and professional, had some rough shifting, They quickly protected the interior and went for a test drive. Clear explanations and didnt "crea Very fast and professional, had some rough shifting, They quickly protected the interior and went for a test drive. Clear explanations and didnt "create work". Inspired a lot of confidence and the mechanic seemed very knowledgeable and honest. We all need this! Mahalo More

Safe, reliable and comfortable! The people of Honolulu Volkswagen are warm-hearted, nice and helpful. And I have been driving my previous Volkswagen for 6 years. The past driving exp The people of Honolulu Volkswagen are warm-hearted, nice and helpful. And I have been driving my previous Volkswagen for 6 years. The past driving experience let me feel safe, reliable and comfortable. That's why I chose to take a Volkswagen again in Honolulu. More

Maintenance on my VW Beetle Very prompt service upon my arrival. Very patient in answering my questions. Service was quick, faster than expected and cashier was very friendly a Very prompt service upon my arrival. Very patient in answering my questions. Service was quick, faster than expected and cashier was very friendly and did not keep me waiting unnecessarily. Overall, very professional service--I would not hesitate coming back again. Thank you! More

Service Every effort to do things right surprised the heck out of me. Dennis made the whole process work really well, and in the background was the General Ma Every effort to do things right surprised the heck out of me. Dennis made the whole process work really well, and in the background was the General Manager offering even more support to be sure I was happy. Can you ask for any more than that? More

No comms There is no communication from sales or service. Customers should not have to call this business to get updates. The company should have all the inf There is no communication from sales or service. Customers should not have to call this business to get updates. The company should have all the information to inform the paying customer. This dealership will not get my business againe More

Appreciate Honesty - nice job Had nail in tire but thought it was way worse. Thx for honesty. Also fixed my beeping associated with convertible top. The hand brake was loose and th Had nail in tire but thought it was way worse. Thx for honesty. Also fixed my beeping associated with convertible top. The hand brake was loose and they fixed it and that stopped beeping. Thx so much! That's been driving me crazy. More

"Fantastic"! Every staff member I've come across during my last visit,-"Friendly", "Courteous", and "Very Helpfull". Even the young female, who appeared to be of C Every staff member I've come across during my last visit,-"Friendly", "Courteous", and "Very Helpfull". Even the young female, who appeared to be of Caucaisan descent, who had my vehicle brought up to me after completion of visit, was so very "thoughtfull and caring"- More

Caring Service I worked with Dennis Parsons and he was very thorough and took the time to make sure that my car was done right. He returned all of my phone calls and I worked with Dennis Parsons and he was very thorough and took the time to make sure that my car was done right. He returned all of my phone calls and let me know what was happening with my car. He listened and answered my questions. I also have to say thank you to the shuttle service for coming to pick me up on the west side so late in the day. This dealership really took care of me and I truly appreciate it! More

Outstanding service Both customer service and maintenance service were excellent. From the moment I made my appointment to the time I picked up my car everything was mad Both customer service and maintenance service were excellent. From the moment I made my appointment to the time I picked up my car everything was made very convenient and the repair work was very professionally done. More