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Honolulu Volkswagen

Honolulu, HI

4.9
373 Reviews

2881 N Nimitz Hwy

Honolulu, HI

96819

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Showing 373 reviews

October 24, 2025

The personnel at the shop was very professional. The repair job was done very quick. I'm very pleased with the customer service. More

by Fernando
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alyssa Konia
Oct 24, 2025 -

Honolulu Volkswagen responded

Hi Fernando, we appreciate the 5-star review! We're pleased to hear about your great experience with our service team and that we could get you back on the road safely and in no time. Thank you for choosing Honolulu Volkswagen and for sharing your feedback. Safe travels!

October 21, 2025

The establishment was very nice and the staff were cordial and professional. The service was excellent. While I did not use it, the shuttle service sounds great and will be appreciated for my future More

by David
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taya
Oct 21, 2025 -

Honolulu Volkswagen responded

David, we're so pleased to hear our professional team made you feel right at home here at Honolulu Volkswagen. We look forward to your next visit, and we’re glad our shuttle service could come in handy if needed! Mahalo!

September 25, 2025

Brandon, Kyle and Erik were very helpful and I am very happy with my 3rd Tiguan. It is a great vehicle and they are great to work with! More

by Kayte
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon, Kyle, Erik Mak
Sep 26, 2025 -

Honolulu Volkswagen responded

Kayte, your feedback just made our day! We are excited to hear that Brandon, Kyle, and Erik provided the helpfulness and care we strive for. Congratulations on your new Tiguan from all of us at Honolulu Volkswagen!

September 23, 2025

I had a mixed experience with VW Honolulu, but I have to give credit where it’s due. There were moments in the past when I wasn’t fully satisfied with their service. It was about communication But I have n More

by yukikopinder
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sheree
Sep 24, 2025 -

Honolulu Volkswagen responded

Thank you for your feedback and loyalty, we are grateful for it! It's wonderful to hear that our team has transformed your experiences and we will be sure to let them know your thoughts. Your support means a lot and we hope to see you again at Honolulu Volkswagen!

September 19, 2025

Sam was my sales rep and was wonderful to work with. He was very knowledgeable and responsive to my questions and concerns. More

by jeffwilson9838
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam
Sep 20, 2025 -

Honolulu Volkswagen responded

We're so glad you enjoyed working with Sam! We appreciate your business and hope to see you again at Honolulu Volkswagen. Safe travels!

August 06, 2025

Service is great the sales guys are awesome, I recommend getting your car detailed here too! Thanks Honolulu Volkswagen 🤙🏽🤙🏽🤙🏽🤙🏽🤙🏽 More

by hunter
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon tom, Harold, Sheree, Taya, Mike, Braden, Isiah, Malachi, Sam, Brad Takashima
Aug 08, 2025 -

Honolulu Volkswagen responded

Hunter, we love hearing about your positive experiences with our team! It is great to hear that we are a kind and professional place for all your automotive needs. Thank you for choosing Honolulu Volkswagen and for your recommendation. We appreciate your support! See you next time! 🤙🏽

July 17, 2025

I believe the dealership should have clearly disclosed all relevant information regarding the vehicle and the financing paperwork. Transparency is important to ensure a smooth and informed buying experien More

by Shadrach.agyiri
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Erik Mak, Collette Kuriki
Jul 21, 2025 -

Honolulu Volkswagen responded

Hi Shadrach, thank you for bringing this to our attention. Our team aims to make the car-buying process go smoothly, and we apologize for the level of communication you received during the buying process. I would like the opportunity to address this further and hope you will contact me directly. Thank you. Kyle Tom - Sales Manager - ktom@lithia.com

July 04, 2025

It was great to work with them to get my new vehicle. Super fast and nice More

by andrewkeune
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Tom, Braden Joines, Erik Mak
Jul 07, 2025 -

Honolulu Volkswagen responded

Thank you for the 5-star review! We look forward to working with you again at Honolulu Volkswagen.

June 05, 2025

They were helpful and welcoming. There was a little wait to speak with a sales rep but they had plenty of snacks, drinks, and comfortable seating while you wait. More

by Natalierobinson9797
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Malachi Rombawa
Jun 06, 2025 -

Honolulu Volkswagen responded

Hi Natalie, we're glad to hear you felt welcomed and comfortable during your visit at Honolulu Volkswagen. Thanks for the feedback!

May 30, 2025

Convenient location; easy to make appointments for services; good communication with staff; nice lounge waiting area; clean bathroom; new coffee/ hot beverage machine; courtesy car wash. More

by Alohahi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taya
Jun 02, 2025 -

Honolulu Volkswagen responded

Thank you for highlighting the convenient location and amenities at Honolulu Volkswagen! We're glad to hear that our team provided good communication and made your visit comfortable. We appreciate your feedback and look forward to serving you again soon!

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