Honolulu Volkswagen

This interaction was excellent. Roadside service was quick and efficient, Sheree was friendly and competent. My tire change was performed within a respectable amount of time. I woul Roadside service was quick and efficient, Sheree was friendly and competent. My tire change was performed within a respectable amount of time. I would only like to let the Service department know that they did not reset my TPMS after changing my tire, and my voice mail requesting a call back has still not been answered. Other than that, I'm super happy with how easily and efficiently my flat tire was addressed. More

The personnel at the shop was very professional. The repair job was done very quick. I'm very pleased with the customer service. The repair job was done very quick. I'm very pleased with the customer service. More

The establishment was very nice and the staff were cordial and professional. The service was excellent. While I did not use it, the shuttle service sounds great and will be appreciated for my future cordial and professional. The service was excellent. While I did not use it, the shuttle service sounds great and will be appreciated for my future visits. I no longer have to drive to Mililani for service. Mahalo. More

Brandon, Kyle and Erik were very helpful and I am very happy with my 3rd Tiguan. It is a great vehicle and they are great to work with! happy with my 3rd Tiguan. It is a great vehicle and they are great to work with! More

I had a mixed experience with VW Honolulu, but I have to give credit where it’s due. There were moments in the past when I wasn’t fully satisfied with their service. It was about communication But I have n give credit where it’s due. There were moments in the past when I wasn’t fully satisfied with their service. It was about communication But I have noticed a real and positive change They really value customer’s feedback whether it’s positive or negative. It’s clear they took past concerns seriously and made meaningful improvements. It’s nice to see a dealership that doesn’t just sell, but also strives to grow More

Sam was my sales rep and was wonderful to work with. He was very knowledgeable and responsive to my questions and concerns. He was very knowledgeable and responsive to my questions and concerns. More

Service is great the sales guys are awesome, I recommend getting your car detailed here too! Thanks Honolulu Volkswagen 🤙🏽🤙🏽🤙🏽🤙🏽🤙🏽 getting your car detailed here too! Thanks Honolulu Volkswagen 🤙🏽🤙🏽🤙🏽🤙🏽🤙🏽 More

I believe the dealership should have clearly disclosed all relevant information regarding the vehicle and the financing paperwork. Transparency is important to ensure a smooth and informed buying experien all relevant information regarding the vehicle and the financing paperwork. Transparency is important to ensure a smooth and informed buying experience.” More

It was great to work with them to get my new vehicle. Super fast and nice Super fast and nice More

They were helpful and welcoming. There was a little wait to speak with a sales rep but they had plenty of snacks, drinks, and comfortable seating while you wait. There was a little wait to speak with a sales rep but they had plenty of snacks, drinks, and comfortable seating while you wait. More