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Honolulu GMC Cadillac - Service Center

Honolulu, HI

4.2
742 Reviews

742 Reviews of Honolulu GMC Cadillac - Service Center

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January 21, 2021

The best dealership for me ever my experience getting car thank you Matt and finance Department...Soon i coming back to get one more car More

by ALIFAVIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Theresa Karas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Marks
Jan 21, 2021 -

Honolulu GMC Cadillac responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Matt and the team, and we look forward to working with you again! Best Regards, Alan Edwards Service Director Honolulu Buick GMC Cadillac

January 21, 2021

Easy drop off. They gave me a ride to my office. And my car was done early and everything was done correctly. I'm very satisfied. More

by STEVENAHOKU
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samantha Earl
Jan 22, 2021 -

Honolulu GMC Cadillac responded

Thank you, Steve, it's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Honolulu Buick GMC ! Best Regards, Alan Edwards Service Director Honolulu Buick GMC Cadillac

January 21, 2021

The service center rep Irene Nicholson was most pleasant and cordial and your shuttle driver was most pleasant. Irene helped my flat tire situation and I purchased another tire and everything is fine so fa More

by sally.hawaiijodo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samantha Earl did help me on my earlier trip and she was also most helpful. Thank you., Irene Nicholson, Samantha Earl
Jan 22, 2021 -

Honolulu GMC Cadillac responded

Sally, thank you for taking the time to share your thoughts on working with our team. We're glad to hear that Irene and the team were able to help and that you had such a great experience! Best Regards, Alan Edwards Service Director Honolulu Buick GMC Cadillac

January 17, 2021

I made an online appointment for 0700 but due to the pandemic, I didn’t realize that the service department didn’t open until 0730. Good thing there’s a convenient key drop off that I was able to leave More

by honolulugalo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Irene Nicholson
Jan 18, 2021 -

Honolulu GMC Cadillac responded

Thank you for choosing Honolulu Buick GMC , your feedback and rating mean a lot to us. We're glad Irene and the team were able to help, and we hope to see you again! Best Regards, Justen Chilcoat General Manager Honolulu Buick GMC Cadillac

January 15, 2021

I made my appointment when I got there I was pressed for time. Irene was very courteous and polite. She made me feel comfortable waiting. The service my inspection did not take too long and I was able to ge More

by LMUNOZJR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Irene Nicholson
Jan 15, 2021 -

Honolulu GMC Cadillac responded

Thank you for sharing your thoughts about your experience with Irene, here at Honolulu Buick GMC! We appreciate your business and hope to see you again soon! Best Regards, Justen Chilcoat General Manager Honolulu Buick GMC Cadillac

January 14, 2021

My experience is always really good there..Sean in Sales My experience is always really good there.. Sean in Sales has always been very friendly and helpful I bought my car from him I will buy from him More

by TINABEE53
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Peros, Samantha Earl
Jan 14, 2021 -

Honolulu GMC Cadillac responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Best Regards, Justen Chilcoat General Manager Honolulu Buick GMC Cadillac

January 14, 2021

Irene met me upon arrival. Courteous, helpful, informative. Took shuttle home. Virginia the driver was so warm,thoughtful, and personable. Pleasant, positive experience. Excellent service! More

by RETTAKILBEY2017
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Herman Teves, Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Virginia, shuttle driver, Jon Palting, Irene Nicholson
Jan 14, 2021 -

Honolulu GMC Cadillac responded

Thank you for your very kind review! We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Honolulu Buick GMC . We look forward to sharing your comments with Jon, Irene and Virginia! Best Regards, Justen Chilcoat General Manager Honolulu Buick GMC Cadillac

January 06, 2021

I was surprised that my car was delivered to my home and the salesman took as much time to explain the features of my car as was needed. More

by CASPERBREW
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Theresa Karas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sasha Mansaw
Jan 06, 2021 -

Honolulu GMC Cadillac responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that our delivery of your vehicle met your expectations. Thank you again for choosing Honolulu Buick GMC, Sasha, Theresa, and our team look forward to having you as one of our valued customers for many more years to come! Best Regards, Justen Chilcoat General Manager Honolulu Buick GMC Cadillac

December 31, 2020

Good job team keep up the good work stay safe in the new year and hopefully everything is good for everyone and we will look forward to seeing you guys next year. More

by DKO0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samantha Earl
Jan 02, 2021 -

Honolulu GMC Cadillac responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Best Regards, Justen Chilcoat General Manager Honolulu Buick GMC Cadillac

December 17, 2020

I went in for an oil change. The service was done on time and the car came back clean and to my expectations. The dealership also provided a comfortable place to wait. More

by SUPERTIGER
Recommend Dealer
Yes
Employees Worked With
Samantha Earl
Dec 17, 2020 -

Honolulu GMC Cadillac responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Honolulu Buick GMC . Please don't hesitate to reach out if you need anything else. Best Regards, Justen Chilcoat General Manager Honolulu Buick GMC Cadillac

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