Honolulu GMC Cadillac - Service Center

The service is amazing but, I didn't like waiting a week and a half for an appointment. I called on a Thursday and the earliest appointment given was two Saturdays later. and a half for an appointment. I called on a Thursday and the earliest appointment given was two Saturdays later. More

The service staff is friendly and the pick up and drop off service is a plus. Can always depend on their prompt return calls with questions they could not answer or needing more validation from the servi off service is a plus. Can always depend on their prompt return calls with questions they could not answer or needing more validation from the service mechanics. Irene is a hard worker and her passion for great customer service shows in her work ethic. More

Friendly service, Yukon serviced in a timely manner. Parking was plentiful an hassle free. Later in the morning was more convenient for us. Parking was plentiful an hassle free. Later in the morning was more convenient for us. More

Extremely satisfied and fast service when you called in. , and very helpful it my wife needs a second one I definitely go it as GM , and very helpful it my wife needs a second one I definitely go it as GM More

Service was outstanding and on a timely manner. However, it is pointless to call the service department. I called on three different occasions, and had to leave a message. I left a clear message However, it is pointless to call the service department. I called on three different occasions, and had to leave a message. I left a clear message with my name, phone # and the reason I called. Not once was my call returned to me. For service on my vehicle I give 5 stars. For the service department phone, I give less than 1 star. My recommendations are that if the service department will not return calls, I should have been told that on the recoding. More

Friendly over the Phone, I am very satisfied on the answer my Question. Excellent customer service. answer my Question. Excellent customer service. More

Even though many mechanics were off due to covid, the service advisors went out of their way to insure that my oil change and Hawaii State Inspection was completed in a timely manner. service advisors went out of their way to insure that my oil change and Hawaii State Inspection was completed in a timely manner. More

I had to pay $200 just to have my truck looked at. The customer service was excellent, but $200 JUST to have it looked at?! The customer service was excellent, but $200 JUST to have it looked at?! More

I really love my GMC TERRAIN DEALERSHIP GIVES ME VERY GOOD SERVICE AND GOOD ADVICE VERY FRIENDLY AND VERY INFORMATIVE ON WHAT TO BE NEEDED AND DONE FOR MY GMC TERRAIN 👍 GOOD SERVICE AND GOOD ADVICE VERY FRIENDLY AND VERY INFORMATIVE ON WHAT TO BE NEEDED AND DONE FOR MY GMC TERRAIN 👍 More

Efficient service. Appointment was completed in a timely manner. Requested service completed. Satisfied with service performed. Appointment was completed in a timely manner. Requested service completed. Satisfied with service performed. More