782 Reviews of Honolulu GMC Cadillac - Service Center
Service department was quick and efficient! Irene my service advisor was super duper a\m/esome as well the techs Jeff and Jerry. They got both my vehicles back on the road with a new safety che Irene my service advisor was super duper a\m/esome as well the techs Jeff and Jerry. They got both my vehicles back on the road with a new safety check and repaired tire. More
Great vehicle service. No long lines. Avg wait time. Only wished someone would answer phone as it took a while to get through to set up appointment. Otherwise love the serv No long lines. Avg wait time. Only wished someone would answer phone as it took a while to get through to set up appointment. Otherwise love the service. More
Great customer service. I didn’t have an appointment that day but the rep took my car in for service. Definitely two thumbs up. I didn’t have an appointment that day but the rep took my car in for service. Definitely two thumbs up. More
Every time I bring my truck in for service safety check top off fluids or fix something on the Gmc employees are great they take care of me every time I need a ride they’re there to give me a ride I apprec top off fluids or fix something on the Gmc employees are great they take care of me every time I need a ride they’re there to give me a ride I appreciate the service More
I had a great experience from the service department. I appreciated the friendly staff that helped me with my vehicle. I appreciated the friendly staff that helped me with my vehicle. More
Not quite sure why I had the experience that I did. Firstly it took almost 2 months to get the appt. Secondly when making the appointment I was not told that they would need the vehicle all day. Thirdl Firstly it took almost 2 months to get the appt. Secondly when making the appointment I was not told that they would need the vehicle all day. Thirdly no car at the end of the day, no call to explain why. I had to call the next day to inquire as to what happened. CAR NOT CLEANED when returned to me! Don’t know if they are short of personnel, have inexperienced staff managing intake of vehicles or what but it left a bad taste in my mouth. More
I was quoted a price for the service (oil change and tire rotation) but then charged significantly more. No explanation as to why. I also believe as a regular service, the vehicle should be washed. I rotation) but then charged significantly more. No explanation as to why. I also believe as a regular service, the vehicle should be washed. I always had that service when I owned a Nissan. More