Honolulu GMC Cadillac - Service Center

Irene provided excellent service regarding the repairs to my Escalade. She provided up-to-the-minute updates and made me feel important when it came to making sure I had transportation to and from the dealer my Escalade. She provided up-to-the-minute updates and made me feel important when it came to making sure I had transportation to and from the dealership when I dropped off the vehicle for repair as well as after the vehicle was repaired. Thank you Irene and Honolulu Buick GMC. Vern, the transportation driver also provided me with excellent service and got me to and from work. More

Nick was an excellent salesman. Clear communication very straightforward to the deal with. A+Very Satisfied!! Clear communication very straightforward to the deal with. A+Very Satisfied!! More

They have Great service , awesome staff. And amazing selection. I would recommend this place z And amazing selection. I would recommend this place z More

I called multiple times regarding some service I had on my vehicle. The service department failed to fix the initial issue. I have left voicemails and still have not received a call. Funds went toward a se my vehicle. The service department failed to fix the initial issue. I have left voicemails and still have not received a call. Funds went toward a service that was not rendered. More

no matter what the service is fore it is always done with efficiency and when they say it will be done efficiency and when they say it will be done More

Waited 3. 5 hours with an appointment to have tint removed then was told to come back when “they call me”. The lining is falling of on the door panels. Oil leak 5 hours with an appointment to have tint removed then was told to come back when “they call me”. The lining is falling of on the door panels. Oil leaking from the exhaust. Why would I go back…🤣😂🤷‍♂️🤦‍♂️ More

I recently went in for an oil change and the engine cover was not reinstalled. The bigger issue is the filter was installed incorrectly as well. The incorrect installation caused the oil to leak out of my ve was not reinstalled. The bigger issue is the filter was installed incorrectly as well. The incorrect installation caused the oil to leak out of my vehicle causing the oil and check engine light to come on. I then had to have the vehicle towed back into the dealership for additional diagnostics. I called the evening the incident happened but the dealership was closed so I left multiple voicemails. I tried calling again the following morning but was never able to connect with anyone and never received a return call. I ended up calling my insurance company to arrange a tow. My insurance also tried to contact the dealership but they were unsuccessful as well. I went into the dealership but after the vehicle was dropped off for an update as I was unable to reach anyone by phone. Now on the second day I have not received any updates on the diagnosis. More

Fast and friendly service very helpful during and after purchasing process and great service department purchasing process and great service department More

In recent months, it has been very difficult to get an appointment. And now I’ve been waiting for more than a month for a warranty part. In the past I’d been happy with their service. I think they ne appointment. And now I’ve been waiting for more than a month for a warranty part. In the past I’d been happy with their service. I think they need more people. More

They have good customer taker and friendly his name justen he is very knowledgeable person justen he is very knowledgeable person More