Honolulu GMC Cadillac - Service Center

Nice and clean. Very professional employees. Should have donuts on Saturdays in the waiting room. Very professional employees. Should have donuts on Saturdays in the waiting room. More

It took 1hr & 40mins for an oil change that I had an appt for & they did not include a wash & vacuum. ☹️ for & they did not include a wash & vacuum. ☹️ More

Friendly, courteous, respectful of our needs and situation. Andrew did an excellent job assisting us. Mahalo situation. Andrew did an excellent job assisting us. Mahalo More

Friendly, and truthful about scheduling. My Escalade was there the whole day, but they were pretty booked already, so no surprise. What I wasn’t happy about was that my caddy left the deal My Escalade was there the whole day, but they were pretty booked already, so no surprise. What I wasn’t happy about was that my caddy left the dealership with a tire sensor light on, and a recommended repair for some front stabilizer. I wish I was told ahead of time, so that they could work on it asap, instead of driving home with some notification lights illuminated on the dash. Now gotta wait 2 months for the next available slot for service. More

Awesome customer service Highly recommend for other customers. Always very professional Mahalo for your service customers. Always very professional Mahalo for your service More

It took a long time to get an appointment. But once I did the service was very good and they got all my problems taken care of on my Buick. But once I did the service was very good and they got all my problems taken care of on my Buick. More

Easy and a breeze so helpful! The experience was very relaxed and comfortable and fast, they made sure I was happy with everything. The experience was very relaxed and comfortable and fast, they made sure I was happy with everything. More

Service was fine. Scheduling for service is horrible, badly needs to be improved! No one returned my calls after several attempts over months. I had to drive to the Scheduling for service is horrible, badly needs to be improved! No one returned my calls after several attempts over months. I had to drive to the dealership to schedule an appointment. The online schedule option did not work either. More

Great service from when we walked in the front door. Very easy and no pressure sales. Would buy from them again. Very easy and no pressure sales. Would buy from them again. More

Customer Service was on point. I'm a very satisfied customer who would recommend family and friends. Much Mahalo! I'm a very satisfied customer who would recommend family and friends. Much Mahalo! More