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Honolulu GMC Cadillac - Service Center

Honolulu, HI

4.2
745 Reviews
Call Service Center (808) 836-7007

745 Reviews of Honolulu GMC Cadillac - Service Center

Sort by
June 12, 2023

Clean, prompt, friendly, communicates, above average service best describe the service I received in early June 2023. More

by nevawatts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javar
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Jun 13, 2023 -

Honolulu GMC Cadillac responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Honolulu Buick GMC to be a positive one. Please don't hesitate to reach out if you need anything else. Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

June 09, 2023

Gentlemen checked me in quickly, also gave me updates periodically. Service was a little long but it had a nice lounge and I was comfortable in there. More

by chris v
Recommend Dealer
Yes
Employees Worked With
Luis
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Jun 10, 2023 -

Honolulu GMC Cadillac responded

Chris, Thank you so much for your excellent review! We are so glad that Luis had the opportunity to work with you, and we are thrilled that you found your experience with us here at Honolulu Buick GMC to be a positive one. Please don't hesitate to reach out if you need anything else. Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

June 09, 2023

Excellent customer service by the staff, technicians and management however the queue to get needed service is overwhelming More

by MLTUCKER91506
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sean
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Jun 13, 2023 -

Honolulu GMC Cadillac responded

Thanks for sharing your thoughts about your experience with Honolulu Buick GMC . Sean and our team appreciate your business and hope to see you again soon! Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

June 07, 2023

This is the 1st time in a long time that I have been satisfied with the service. The service advisors are communicating with us as customers as.well.as amongst themselves and the technicians to make su More

by NAHYUEN1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Micah, Service Advisor Extraordinaire
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Jun 08, 2023 -

Honolulu GMC Cadillac responded

Mahalo, Thank you so much for your kind words for Micah, and for taking the time to leave us this wonderful service feedback! Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

June 07, 2023

The dealership accommodated we when I needed it and went above and beyond for my service. More

by JAMIEMANZOEILLO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Huang
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 08, 2023 -

Honolulu GMC Cadillac responded

Jamie, Thank you so much for your kind words for Jeff, and for taking the time to leave us this wonderful feedback! Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

June 02, 2023

Lui was great and loved the extra touch of offering a Lyft to and from my appointment 😊 More

by BECCAROWLAND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis
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Jun 03, 2023 -

Honolulu GMC Cadillac responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Luis met your expectations. Thank you for choosing Honolulu Buick GMC, we look forward to having you as a valued customer for many years to come! Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

May 31, 2023

I loved my experience I had at Lithia! Everyone was so helpful and very attentive:) More

by Beatriz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Huang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis Diaz
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Jun 01, 2023 -

Honolulu GMC Cadillac responded

Thank you so much for your excellent review, Beatriz! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Honolulu Buick GMC to be a positive one. Please don't hesitate to reach out if you need anything else. Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

May 30, 2023

Service has definitely improved since I was there last. I give everyone 5 stars & 2 thumbs up🤙🏼 More

by lwimberly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Huang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Javier & the other new guy ( sorry)!
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May 30, 2023 -

Honolulu GMC Cadillac responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Honolulu Buick GMC, we look forward to having you as a valued customer for many years to come! Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

May 29, 2023

I always believe them when I turn in my cat to do wrong such as change oil safety inspection rotate tires check water fluid and violence system More

by Puau. Tufue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Huang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 30, 2023 -

Honolulu GMC Cadillac responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

May 27, 2023

Service was great but difficult to get appointment scheduled. Otherwise I was pleased with the work. More

by NOEMAIL_8086907787
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know his name
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May 28, 2023 -

Honolulu GMC Cadillac responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience. Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

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